Part Time Customer Care

3 months ago

Cobham, United Kingdom Bruce's Full time

Job Advert

Are you ready to dive into a world where wagging tails, wet noses, and boundless enthusiasm are your daily companions? If so, then keep reading

Here at Bruce’s we are looking for a Part time fixed term contract (to cover Maternity leave) at our Cobham Centre.

About Us
Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent in dog.
Our founder, Bruce Casalis, sits on the board of directors for the Pet Industry Federation and has acted as an advisor for the likes of DEFRA, Dogs Trust and RSPCA.
Our purpose at Bruce’s is to unleash happiness and enrich the lives of more dogs and their families and we achieve this through our values P.A.W.S (Pawsitivity, All fur one, Wag for it and Sniff out the new stuff).

We believe that Paw-sitivity rocks When it comes to our team, our dogs and our customers we’re caring and All fur one. We work hard, are passionate and Wag for it because we love what we do.

And, like our doggy friends, we’re forever curious to Sniff out new stuff.

Our values help guide how we behave, remind us what’s important to ourselves, to dogs and their families and what fires us up as a pack.

What You'll Be Doing
As a Customer Care Specialist at our Wellington Country Park Centre, your mission is to ensure our customers receive top-notch service and communication. Your daily tasks will range from sharing delightful stories about our furry guests' first day to addressing customer inquiries and requests. Working 24 hours a week between our opening times of 7am-6pm Monday to Wednesday.
Here's a glimpse of your responsibilities:

- Strive for excellence in customer service, ensuring every customer interaction exceeds their expectations.
- Skillfully handle customer queries and complaints, escalating issues when necessary.
- Greet customers and their adorable dogs, ensuring a smooth check-in and check-out process.
- Be the friendly face that checks in with customers, especially during special milestones.
- Ensure all additional services and photos are completed promptly, efficiently allocating and sending them out.
- Keep a watchful eye on field numbers and bus space, expertly allocating boarding requests to the team.
- Tackle dog behavioral concerns with confidence, understanding that these can be challenging conversations.
- Maintain up-to-date and accurate notes of customer interactions.

About You
You are someone who is passionate about delivering above and beyond customer service with a love for dogs.
You will have exceptional communication skills and be able to deal with all types of situations and difficult conversations.
With strong IT and organisational skills you will work effectively at a fast pace and thrive in a self-directed work environment.
You are someone who embraces a challenge and works under time pressure with a can-do mindset and enthusiasm. Giving 100 pawcent in everything you do all while radiating positivity,

Why Unleash Your Potential With Us:
It goes without saying you will have lots of dogs to cuddle and play with.
If you have your own dog they can come to work with you for FREE - providing Bruce's is right for them.
At Bruce’s we’re always striving to learn more about dogs and our staff receive training from our expert dog trainers.

Our benefits don’t stop there:

- Subsidised Muck Boots and free uniform.
- Working in an idyllic, rural location.
- Employee Rewards and Recognition programme.
- Membership to LifeWorks, the world’s largest employee assistance programme.
- Membership to Bravo Benefits our benefits platform to include cycle to work, retail discounts and loads more.
- Pension contributions.

  • Part Time Groomer

    4 months ago

    Cobham, United Kingdom Bruce's Full time

    Job Advert Here at Bruce's we are looking for exceptional Groomers to join our ever-growing and expanding company as one of our on site Groomers at our Salon in Cobham. This will be a part time role working 22.5 hours a week from Monday to Friday. About us: Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent in...

  • Care Assistant

    4 months ago

    Cobham, United Kingdom Care UK Full time

    Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant. **The Role** - Helping residents to remain as active and independent as possible - Support residents with personal care and mealtimes - Helping identify...

  • Team Leader Care

    4 months ago

    Cobham, United Kingdom Care UK Full time

    Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader. **The Role** - Leading and supervising your shift - Case managing residents and liaising with families, healthcare professionals and other stakeholders...

  • Customer Service Advisor

    3 months ago

    Cobham, United Kingdom The Grounds Care Group Full time

    The Grounds Care Group is an established Grounds Maintenance, Gritting and Invasive Weed Management Company working with multiple multi-sector clients across the UK. Our business is growing and we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing...

  • Part-time Sales Assistant

    4 months ago

    Cobham, United Kingdom Non Stop Party Shop Ltd Full time

    We are looking for a Part Time Sales Assistant in our Cobham store. We are recruiting an energetic, motivated and reliable individual to work as part of our Cobham team. This will also include some holiday cover and possibly the occasional Sunday at our busiest times of year. The Role: - Provide high standards of customer service both face to face and...

  • Customer Care Team Leader

    4 months ago

    Cobham, United Kingdom Bruce's Full time

    Job Advert Are you ready to dive into a world where wagging tails, wet noses, and boundless enthusiasm are your daily companions? If so, then keep reading! Here at Bruce’s we are looking for a Full Time Customer Care Team Leader in our Cobham centre. About Us Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent...

  • Part Time Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Job Overview:We are seeking a highly organized and enthusiastic Sales Coordinator to support our team on a part-time basis. As a Sales Coordinator, you will play a crucial role in ensuring the smooth day-to-day operations of our office, focusing on marketing properties accurately and delivering exceptional customer experiences.Key Responsibilities:Support...

  • Part Time Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Job Overview:We are seeking a highly organized and enthusiastic Sales Coordinator to support our team on a part-time basis. As a Sales Coordinator, you will play a crucial role in ensuring the smooth day-to-day operations of our office, focusing on marketing properties accurately and delivering exceptional customer experiences.Key Responsibilities:Support...

  • Accounts Assistant

    3 months ago

    Cobham, United Kingdom Page Personnel Full time

    A highly desirable environment to work in with benefits including free lunches! - This is a part-time role with opportunity for hybrid / home working **About Our Client**: A highly prestigious organisation based in the Cobham area with ample free parking, but limited access via public transport, so drivers are preferred. Hybrid working is available. The...

  • Cleaner (Part-time)

    4 months ago

    Cobham, United Kingdom First 4 Recruitment Full time

    We are recruiting for a part-time cleaner to work with one of our prestigious clients based in the KT11 area. The cleaner position will be offered on a temporary to permanent position. **Days required to work**: Mon - Fri 08:00 - 09:00 **Total** 6 hrs PW **Rate of pay -** £10.90p/hr (paid weekly) **Your main responsibilities will include (but not be...

  • Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Role OverviewWe are seeking a highly organized and enthusiastic Sales Coordinator to support our team part-time in Cobham on Thursdays and Fridays.The successful candidate will be responsible for handling customer inquiries, general administration, and compliance tasks. They will also oversee the day-to-day operations in the office, ensuring properties are...

  • Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Role OverviewWe are seeking a highly organized and enthusiastic Sales Coordinator to support our team part-time in Cobham on Thursdays and Fridays.The successful candidate will be responsible for handling customer inquiries, general administration, and compliance tasks. They will also oversee the day-to-day operations in the office, ensuring properties are...

  • Paintball Marshal

    3 months ago

    Cobham, United Kingdom Delta Force Paintball Full time

    Delta Force Paintball in Cobham is Recruiting hard working and enthusiastic individuals to help deliver world class paintball events. - Do you love working outdoors? We work in all weather conditions - Rain, Hail and Shine! - Are you charismatic and love speaking to new people? We operate in the in the customer service industry and we're fanatical about...

  • Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Role OverviewWe are seeking a highly organized and enthusiastic Sales Coordinator to support our team part-time in Cobham on Thursdays and Fridays.The successful candidate will be responsible for handling customer inquiries, general administration, and compliance tasks. They will also oversee the day-to-day operations in the office, ensuring properties are...

  • Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Role OverviewWe are seeking a highly organized and enthusiastic Sales Coordinator to support our team part-time in Cobham on Thursdays and Fridays.The successful candidate will be responsible for handling customer inquiries, general administration, and compliance tasks. They will also oversee the day-to-day operations in the office, ensuring properties are...

  • Part Time Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Job Overview:We are seeking a highly organized and enthusiastic Sales Coordinator to support our team on a part-time basis. As a Sales Coordinator, you will play a crucial role in ensuring the smooth day-to-day operations of our office, focusing on marketing properties accurately and delivering exceptional customer experiences.Key Responsibilities:Support...

  • Part Time Sales Coordinator

    2 weeks ago

    Cobham, Surrey, United Kingdom Savills Full time

    Job Overview:We are seeking a highly organized and enthusiastic Sales Coordinator to support our team on a part-time basis. As a Sales Coordinator, you will play a crucial role in ensuring the smooth day-to-day operations of our office, focusing on marketing properties accurately and delivering exceptional customer experiences.Key Responsibilities:Support...

  • Cleaner (Part-time)

    4 months ago

    Cobham, United Kingdom Concept Resources Full time

    Concept Resources are recruiting a part time cleaner working 5 hours per week. General cleaning duties in a store, this includes cleaning, mopping, sweeping etc. Working hours: - **Monday** ( 1 hour) 08:00 - 09:00 - **Tuesday ** ( 1 hour) 08:00 - 09:00 - **Wednesday** ( 1 hour) 08:00 - 09:00 - **Thursday** ( 1 hour) 08:00 - 09:00 - **Friday** ( 1 hour)...

  • Paintball Marshal

    4 months ago

    Cobham, United Kingdom Delta Force Paintball Full time

    Delta Force Paintball in Cobham is Recruiting hard working and enthusiastic individuals to help deliver world class paintball events. - Do you love working outdoors? We work in all weather conditions - Rain, Hail and Shine! - Are you charismatic and love speaking to new people? We operate in the in the customer service industry and we're fanatical about...

  • Paintball Marshal

    4 months ago

    Cobham, United Kingdom Delta Force Paintball Full time

    Delta Force Paintball in Cobham is Recruiting hard working and enthusiastic individuals to help deliver world class paintball events. - Do you love working outdoors? We work in all weather conditions - Rain, Hail and Shine! - Are you charismatic and love speaking to new people? We operate in the in the customer service industry and we're fanatical about...