Administrative Team Leader

5 months ago

Manchester, United Kingdom Beacon Medical Services Group Limited Full time

Healthcare Group Administrative Team Leader

**Thank you for showing an interest in working at Beacon Medical Services Group.**

Beacon Medical Services Group is a leading provider of specialist healthcare and diagnostic services to NHS patients. We are commissioned by the NHS and registered and fully compliant with the Care Quality Commission, to provide community healthcare services across Greater Manchester, Greater Preston, and Cheshire.

In order to attract, motivate and retain a highly talented workforce, we are putting in place a culture that weaves together the ambitions of the organisation, the aspirations of the individual and the needs of our patients.

**At Beacon we**:

- Recognise and reward an individual’s contribution through commercially competitive salaries.
- Create opportunities within your career for personal contribution, development, and growth.
- Work collectively as a team to strive towards our goals with the best interests of the patient always at the forefront.

**Job**:
We are looking to hire an **Administrative Team Leader.**
- This role will give you the opportunity to be involved/ support with:_
- Provide visible and competent operational support to staff within the defined service area, motivating and empowering staff to deliver high standards
- Support the day-to-day efficient and effective operational management of the defined service areas, reporting to the Service Co-Ordinator all identified issues.
- Provide advice and guidance to the administrative staff in dealing with any operational issues on a day-to-day basis, facilitating effective communication between and across service areas.
- Oversee departmental rotas where required, ensuring safe cover at all times. Escalating and liaising with management where there is a risk to this being achieved.
- The post holder will ensure confidential and sensitive information is kept secure; specifically keeping personal information secure and respecting the confidentiality of service users, in accordance with current Data Protection regulations.
- Work with clinical and administrative colleagues, to help achieve sustained improvements, including in the following areas:

- Efficiency: for example, reduction of DNAs and provider cancellations
- Patient satisfaction
- Financial efficiency
- Patient access targets

**You**:

- As **Team Leader** you will have:_
- Enthusiasm, accuracy & a sharp eye for detail
- Have demonstratable leadership skills and confidence in people management.
- Good numeracy and literacy skills and a minimum of 5 GCSE's or equivalent (including at Maths and English).
- Ability to demonstrate commitment to and skills in customer care Knowledge training & expertise.
- Excellent software skills, with experience in Microsoft Office, including Excel, Word, and Outlook etc.
- Strong interpersonal skills with the ability to integrate and liaise with other departments
- Strong organisational skills & the ability to manage a busy workload to strict timescales
- A pragmatic, conscientious approach to the tasks required
- A keen sense of self-motivation, with the ability to effectively work alone or as part of a team
- Analytical Skills - Ability to work under pressure within a co-operative multi-disciplinary team based working environment
- A professional image and maintain a clean and safe workspace.

**Experience required**:

- Previous Experience within Administrative role
- Familiarity with Healthcare Software is advantageous - however full training will be provided.
- A good working knowledge of the following software packagesMicrosoft Office (Excel, Word, Outlook etc.)

**Benefits**:

- Competitive pay
- 4-weeks Holiday plus bank holidays (pro-rata)
- Workplace Pension
- Team building days out

**Job Types**: Full-time, Part-time

**Salary**: From £24,440.63 per year

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking

Schedule:

- 8 hour shift

**Experience**:

- Public health: 1 year (preferred)

Work Location: In person

Reference ID: Admin Team Leader

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