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Administrative Support Officer
3 months ago
**Main area**
- Administrative Support Officer**Grade**
Band 2
**Contract**
Permanent: Monday, Tuesday, Wednesday, Thursday & Friday 11.00 - 15.00
**Hours**
Part time - 20 hours per week
**Job ref**
373-NBH0596-B RR
**Site**
- Community Health Support Team, Coronation Road, Ellesmere Port.**Town**
Ellesmere Port
**Salary**
£22,383 per annum pro rata
**Salary period**
Yearly
**Closing**
22/04/2024 23:59
**Job overview**:
The Community Health Support Team are looking for an admin assistant to join the team. We are a hardworking but happy professional team providing care and support to patients across the Western Cheshire footprint.
Working as part of the team you will undertake a range of clerical tasks, including processing of referrals, scanning/photocopying and uploading documents to electronic records, answering telephone calls and forwarding/redirecting calls, arranging meetings and taking meeting notes).
This vacancy is part time, 20 hours (Days to work Monday, Tuesday,Wednesday, Thursday & Friday 11.00 - 15.00)
**Main duties of the job**:
- To undertake a full range of administrative/reception responsibilities.
- Good communication skills are essential as the post holder will need to liaise directly with service users, carers, families and other professionals.
- A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided on CWP systems.
Please download a copy of the job description for full details.
**Working for our organisation**:
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).
**Detailed job description and main responsibilities**:
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a **_Values Based Interview/Assessment_**,** which explores not only what you do but how and why you do it.
If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.
All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
**Person specification**:
**Qualifications**:
**Essential criteria**:
- NVQ Level 2 Business and Administration or equivalent/or relevant administration experience
**Desirable criteria**:
- NVQ Level 2 Customer Care
**Knowledge and Expertise**:
**Essential criteria**:
- Knowledge and use of Microsoft Office
- Knowledge and understanding Data Protection Act
**Desirable criteria**:
- General office duties e.g. filing, photocopying, faxing
**Experience**:
**Essential criteria**:
- Typing experience
**Desirable criteria**:
- Experience of dealing with the public on the telephone and face to face
Applicant requirements
Further details / informal visits contact
**Name**
- Sue McGuigan or Sarah Reid-Lyth
**Job title**
Team Manager
**Telephone number**
0300 790 6270
