Learning & Development Manager

7 days ago

Skegness, United Kingdom Butlins Full time

**Overseeing the learning and development on resort, the L&D Manager will support the Butlin’s team to have a fulfilling and memorable career.**
**About the Role**
Whether you are leading a training session, working with resort leaders to develop specific skills within their teams, or coaching individuals on aspects of their personal development plans, you will be someone who is able to build relationships quickly andinspire others to reach their potential.
The Learning and Development Manager is the custodian of our culture on resort and will lead our team of resort Navigators to deliver our First 90 Days programme “Learning to Butlin’s”. You will be a role model that leads by example, supporting our Navigatorswho work across the resort, training and developing our team, and bringing our culture to life.
An eye for detail will be essential as you’ll set the standard for learning at Butlin’s from the basics of the training room set up, to your ability to identify the learning and development needs of departments and individuals. You’ll be easy to work with andbe a natural collaborator, enabling you to work with others to produce training materials and effective and engaging sessions of the highest quality.
As someone who continues to work on their own development, you will be motivated by the opportunity to influence the positive trajectory of our teams’ careers, and you’ll work towards a consistently well understood and valued Learning and Development strategy.
**About You**
We are looking for a passionate and engaging individual who is able to communicate at all levels and will always role model the Butlin’s Values.
You’ll not only be training our team to deliver the best possible service to our guests but also looking for new ways of developing people throughout their careers. Always listening out for opportunities for you to offer development solutions. Although thisrole is based on resort here at Skegness, you will work closely with the L&D Managers at our other resorts and the central Culture and Development team. From time to time you will also have insight and influence on projects and strategies that will impactthe whole of Butlin’s.
Operational experience within the hospitality industry as well as the ability to design & deliver specific training requirements would be the perfect match.
You’ll need to be versatile and be able to adapt quickly, as you will be providing learning on a vast array of topics from broad cultural or compliance training for all, to more specific unconscious bias or absence management workshops. (But don’t worry, wewill show you how we do all of this here)
You’ll impact team members right through to the resort leadership team, and all will be looking for advice, guidance and support that back’s up the Grow element of our Get, Grow, Keep strategy.
Consistency will be key, so you’ll do what you say you’re going to do and you’ll provide the resort team with a full training calendar, making it really easy for them to know what’s available.
You’ll be an advocate of self-learning and be able to articulate benefits of apprenticeships, PDP’s, projects and such like, and you’ll have a genuine desire to help make the Butlin’s team better and better at what they do.
You may be CIPD qualified or hold a coaching qualification and whilst this is advantageous, we are much more interested in your experience, your mindset, and your approach.

**We look forward to hearing from you if your skills match what we are looking for and you would love to be part of our team

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