Operations Manager

3 weeks ago


Skegness, United Kingdom E-Fab Recruitment Full time
Job Title: Operations Manager

About the Role:
E-Fab Recruitment seeks a seasoned Operations Manager to lead our hotel's shifts, ensuring seamless day-to-day operations and delivering exceptional guest experiences. As a key member of our team, you will be responsible for managing staff, driving sales, and maintaining high operational standards.

Key Responsibilities:
* Manage daily shifts, ensuring effective task completion and team productivity
* Drive add-on sales and promotions, supporting team members in achieving targets
* Maintain stock levels, guaranteeing availability of propositions for guests
* Deliver quality guest experiences, adhering to brand and venue guidelines

Requirements:
* 3+ years' experience in leadership roles within similar environments
* Strong guest-facing skills, with the ability to handle queries and resolve complaints directly
* Proven track record of leading teams to success, including performance management, coaching, and training

What We Offer:
* Competitive salary: £35,000 - £45,000 per annum, depending on experience
* Opportunities for professional growth and development

Contact Information:
Please submit your application through our website.

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