Operational Lead

2 weeks ago


Skegness, United Kingdom 23. Degrees Full time

About 23.5 Degrees

We are a dynamic and ambitious company, operating 105 stores in the UK as Starbucks first franchise partner. Our goal is to provide an exceptional coffee experience to our customers while fostering a sense of community and connection.

Job Summary:

This role involves overseeing the day-to-day operations of the store, supporting the Store Manager in driving operational excellence and ensuring that our customers receive outstanding service.

Key Responsibilities:

  • Leading and developing a team to achieve excellent customer service standards.
  • Collaborating with the Store Manager to ensure the smooth operation of the store.
  • Providing guidance and support to the team to meet consistently high standards.

Salary and Benefits:

The salary for this position starts at £26,500 per annum. In addition, we offer various benefits, including 30% discount on beverages and food items, discounts from hundreds of retailers, and up to 20% bonus scheme potential.

Requirements:

  • Previous experience in a leadership role, preferably in Hospitality or Retail.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills.
  • Flexibility to work varied shifts, including mornings, evenings, and weekends.

What We Offer:

A fast-paced environment with opportunities for growth and development, as well as a positive attitude and passion for delivering exceptional customer service.


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