Project Administrator
3 weeks ago
At the Fire Protection Association, our staff are at the heart of our business. We work with a mutual respect for one another, and all have the same vision - to make the built environment a safer place to live and work. We empower our staff to make a difference and achieve a sense of fulfilment in the work they do.
We have an exciting opportunity for a Fire and Risk Services Administrator to join our busy Fire and Risk Service department. The purpose of this role is to provide administrative support to the Fire and Risk Service Team in the day-to-day operation.
**Key Accountabilities**:
- To provide general administrative support to the Fire and Risk Services Team
- To act as a focal point for all day-to-day enquiries in respect of Fire and Risk Services business
- To assist with Fire and Risk Services projects as required
- Deal with client enquires & provide them with professional support & accurate information.
- Establish an effective relationship with clients, providers & colleagues to ensure excellent service is provided.
- Prioritising workloads & client requests
- Ability to use and update internal CRM systems.
- Proficient in using the software within the Microsoft suite i.e. Excel, Word, etc
- Share best practice & offer ideas for continuous improvement.
- Ad-hoc administrative projects as and when required.
**Experience**:
- Previous administration experience
- Organisational skills
- Database & IT skills and accurate data input
- Good telephone manner
- Good record keeping
- Adherence to Procedures
- Self-motivated & enthusiastic
**Qualifications**:
- 5 or more GCSEs at Grade C or above including English and Maths
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Gym membership
- On-site parking
- Private medical insurance
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- MORETON-IN-MARSH: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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