Administrator / Assistant - Commercial Property

4 weeks ago

Hertford, United Kingdom Keneth Peters Asset Management Limited Full time

**Commercial Property - Administrator/Assistant**

Location - Office based - Hertford.

Working hours - Monday to Friday 9.00am-5.30pm

Holiday - 20 days + close down in between Xmas and new year

Interview Process - Zoom followed by a face to face meeting in Hertford - references will be followed up, before the role is appointed.

We are looking for an organised and motivated administrator/assistant who can commute to Hertford on a daily basis. The role is to assist with managing a portfolio of properties. Our company is growing, therefore we would consider applicants looking for a local administrative role within the property industry, or someone who is looking to progress and learn about property management. The assistant will perform administrative and organisational duties to include liaising with clients, tenants, suppliers, instructing property maintenance, recording progress whilst following company procedures.

The role is primarily to assist the Property Managers and will include (not limited to) the following:

- Answer and direct mainline phone calls
- Maintain a positive, productive relationship with property managers, external clients, and suppliers.
- Report problems or issues to the property manager
- Distribute daily post
- Maintain and log updates on Tracker (our online MIS) and instruct repairs/maintenance.
- Maintain Health and Safety records to include instruction of repairs/maintenance.
- Assist Property Managers with the preparation of client reports and to correspond with clients and/or tenants as required.
- Ensure all correspondence is electronically filed on a regular basis.
- Take on small projects delegated by Property Managers and Senior Management

**Requirements and Skills**
- 5 GCSEs Grade C or above - to include English and Maths
- Proficient in Microsoft Office
- Excellent communication and interpersonal skills, both written and verbal
- Attention to detail oriented and highly organised
- Strong client service skills
- Excellent critical thinking and problem-solving skills
- Experience in property management would be advantageous.
- Use of QUBE would be advantageous.

**Salary**: £24,500.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Holidays
- Monday to Friday
- No weekends

**Experience**:

- Administrative: 5 years (required)
- Customer service: 5 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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