Technical Administrator
3 months ago
Would you like to join a fast growing company in the Solar PV and EV Charging industry? We are looking for a new team member who will work with our Technical Designers & Installation teams by offering excellent customer service and support.
We have an exceptional opportunity for a Technical Administrator role which focuses on progressing the customer journey after the point of sale through to the installation of our products.
**About Us**
Founded in 2014 we have helped thousands of customers by providing high quality installations of EV Charge Points, Solar Panels and Battery Storage. We cover most of Scotland and help homeowners as well as commercial clients reduce to their energy bills with renewable energy products. Our experience with EV charging is unrivalled as we are independent, offering impartial advice to those looking to switch to electric vehicles.
We are a small dedicated team are based at our office in the east of Glasgow within minutes of the M8/M73/M74
**Day to Day roles**:
- Working with our Technical team and Business Development team to support them winning clients and growing relationships.
- Updating our CRM system with accurate information and notes.
- Confirming dates of surveys and appointments with clients
- Processing customer documents such as MCS certificates, completion packs and user guides
- Working with internal Admin to support business processes such as grant claims and completion documents
**Skills and Experience**
- You will have excellent communication, time management & organisational skills
- Keen to learn, develop and progress within the business.
- Flexible, adaptable and able to cope with a fast moving industry and company
- Great IT skills using Excel, Word and Google Suite would be advantageous
- Willingness to support office & field-based teams.
- Experience with Renewable Energy installation companies such as Solar PV is advantageous, but if you can demonstrate excellent work in a similar industry we will provide all the training required
- Experience with scheduling jobs, booking in team appointments etc would be advantageous but not required
**Job Location**:
- Glasgow - 712 Edinburgh Road, Glasgow G33 3PU
**Salary**:
- Salary based on experience
**Job-type**:
- Permanent
- Full-time, office-based 9am to 5pm
**No agencies**
**Salary**: £19,000.00-£22,000.00 per year
**Benefits**:
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- Administrative: 1 year (required)
Work Location: In person
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