Collections & House Officer

7 months ago

Marlborough, United Kingdom National Trust Full time

Do you have a proven track record of helping to ensure the preservation and presentation of collections? Of sharing your work with visitors and bringing the history of collections to life? Then please read on.

What it's like to work here:As Collections & House Officer, you will be managing the visitor operations at Avebury Manor. Working alongside a diverse group of volunteers, you will ensure every visitor receives the warmest welcome at this special place. Avebury Manor is an unusual, hands-on property known and loved for its interactive engagement with visitors. Avebury Manor has developed over centuries. During its long history, many different people and families have called it their home and their stories and lives have shaped the house as we see it today. Situated in the heart of an international significant World Heritage Site, working at Avebury Manor provides opportunity to engage with diverse visitors from all around the world.

What you'll be doing:You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.
- Who we're looking forKnowledge of customer care and approaches to optimising visitor enjoyment.
- Good team player with day to day line management and supervisory skills.
- Good interpersonal skills enabling relationships to be maintained.
- Some knowledge and experience of managing costs and expenditure.
- Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (22.5 hrs pw to 28/02/25)

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