Allocations Support Officer

2 months ago

Marlborough Greater London, United Kingdom CV-Library Full time

Job Title: Allocations Support Officer (Emergency & Temporary Accommodation)
Working Arrangements: Office based
Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT
Hours: Monday to Friday, 09:00 to 17:00
Pay Rate: £16.19 PAYE
Role Duration: Temporary ongoing role

Pertemps is excited to present a fantastic opportunity within the London Borough of Harrow for a proactive and motivated Allocations Support Officer to join the Housing team. This role offers a competitive pay rate of £16.19 PAYE per day. Additional benefits include accruing up to 28 days of holiday per year (including Bank Holidays) and the chance to apply for any internal permanent roles within Harrow Council.

Responsibilities:
Oversee the allocation of emergency, temporary accommodation, and private rented housing to homeless households, ensuring the Council's interim and final homelessness duties are met.
Respond promptly, courteously, clearly, and helpfully to basic housing needs enquiries received in person, in writing, by telephone, or by email, within the target response times. Accurately record and refer enquiries requiring follow-up action.
Ensure all notifications regarding emergency accommodation bookings are recorded in the Calendar. Handle each booking promptly and efficiently, requesting key information from Booking officers, such as the number of household members, disability information, and any other special requirements.
Accurately complete and update all necessary paperwork, providing copies to clients either in person or via email.
Requirements:
Experience handling day-to-day interactions with the public via telephone and face-to-face in a customer-oriented environment.
Experience inputting and retrieving data from computer systems.
Proficient in using IT systems and maintaining accurate records (including Microsoft Office and other systems).
Effective numeracy skills, including the ability to compile and understand statistics and financial information, maintain monitoring systems, and present data.
Ability to write clear, accurate, and concise letters and file notes.
Strong organisational skills, with the ability to prioritise work and respond flexibly to demands and deadlines.
Capable of explaining housing policies to clients and handling stressful situations with tact, sensitivity, and confidence.
About Us:
For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.
London Borough of Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

  • Allocations & Lettings Officer

    7 months ago

    London, United Kingdom Novax Recruitment Ltd Full time

    **Allocations and Lettings officer** **Redbridge** **£24 P/H (Umbrella)** **Contract** We are currently looking for an experienced Allocations and Letting Officer, to allocate homes in line with the Housing allocations Scheme. **Experience and knowledge** Must have experience within Lettings Experience of effective record keeping Have knowledge of the...

  • Allocations and Lettings Officer

    3 weeks ago

    London, Greater London, United Kingdom Park Avenue Recruitment Full time

    Park Avenue Recruitment is seeking an experienced Allocations and Lettings Officer to join our team in Gloucestershire.About the Role:As an Allocations and Lettings Officer, you will be responsible for managing a caseload and providing support to team members.You will also be expected to carry out Part VI S202 reviews with prior experience highly...

  • Lead Allocations Officer

    7 days ago

    London, Greater London, United Kingdom Park Avenue Recruitment Full time

    Job Summary:Park Avenue Recruitment is seeking a Lead Allocations Officer to join their team for an initial 4-month contract.As a Lead Allocations Officer, you will be responsible for managing your own caseload while providing guidance and support to junior team members.You will also be required to carry out Part VI S202 reviews, with prior experience in...

  • Allocations & Lettings Officer

    7 months ago

    London, United Kingdom MSI Ceilings Ltd Full time

    We are looking for an Allocations & Lettings Officer to join our client based with Redbridge Council. This role is starting asap, working Mon to Fri 36 hours a week in an ongoing contract. *Enhanced DBS clearance required* **OVERALL PURPOSE OF THE ROLE**: Allocating accommodation in line with part VI of the Housing Act 1996, essentially to council and...

  • Allocator

    2 days ago

    London, United Kingdom Quest Search and Selection Ltd Full time

    **The Company** Quest Search and Selection are proud to represent one of UK's leading premium retailers that have 70 stores across the UK which offers beautiful carefully edited range & stocks branded, own label and bespoke fashion. **The Role** As Allocator, you will manage the delivery process and liaise with suppliers and the DC team to ensure the smooth...

  • Allocator

    1 week ago

    London, United Kingdom Quest Search and Selection Full time

    Ref: JO-2210-110467 | £20000.00 - £26000.00 per annum + benefits | Location:South London, London, England | Added:07/10/22 **The Company** Quest Search and Selection are proud to represent one of UK’s leading premium retailers that have 70 stores across the UK which offers beautiful carefully edited range & stocks branded, own label and bespoke...

  • Allocations and Onboarding Officer

    7 months ago

    London, United Kingdom One Housing Group Full time

    **Allocations and Onboarding Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core. We...

  • Stock Allocator and Office Administrator

    7 days ago

    London, United Kingdom Hatton Garden Metals Full time

    **Stock Allocator and Office Administrator** Hatton Harden Metals is a well-established Bullion Dealers based in Hatton Garden, London. We work with a wide range of clients, and are proud to be at the forefront of our industry for bullion services. This is an exciting opportunity to work within a fantastic team of a well -established family run...

  • Allocator

    6 months ago

    London, United Kingdom River Island Full time

    **Description**: We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. The Distribution Hub ensures...

  • Bookings & Emergency Allocation Officer

    4 days ago

    London, United Kingdom tower Hamlets Full time

    Back **Bookings & Emergency Allocation Officer**: **An exciting opportunity has arisen to join the Bookings and Emergency Allocations Team in the Housing Options Service** **As a Bookings and Emergency Allocations Officer, you will assess the accommodation needs of homeless applicants approaching the service for assistance.** You should have knowledge of...

  • Allocator

    7 months ago

    London, United Kingdom Derek Rose Full time

    Job Title: Allocator Role Type: Full Time Department: Merchandising Role Base: Hybrid Reports to: Head of Merchandising Location: London - Marylebone **The Role**: We are looking for an Allocator to join our Merchandising team in our Marylebone office. You will be responsible for optimising the flow of stock through the business to DTC channels by means of...

  • Allocations and Onboarding Officer

    3 days ago

    London, United Kingdom One Housing Group Full time

    **Allocations and Onboarding Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise...

  • Allocator

    2 months ago

    City of London, United Kingdom CV-Library Full time

    Job Description: Job Title: Outlet Allocator Duration: 02/12/2024 to 31/01/2025 Hourly Rate: £15- £18 Shifts: Monday to Friday - 8hr/day (4 days in the office, 1 day from home) Location: London SW1P Availability: Immediate start or short notice required Organisation Unit: Merchandising, Europe & Middle East, India & Africa Scope Of Job:...

  • Allocator

    1 month ago

    City of London, United Kingdom Guidant Global Full time

    Job Description: Job Title: Outlet Allocator Duration: 02/12/2024 to 31/01/2025 Hourly Rate: £15- £18 Shifts: Monday to Friday - 8hr/day (4 days in the office, 1 day from home) Location: London SW1P Availability: Immediate start or short notice required Organisation Unit: Merchandising, Europe & Middle East, India & Africa Scope Of Job:...

  • Allocator - International

    6 days ago

    Greater London, United Kingdom WHSmith Full time

    **Allocator - International** **Houndsditch, London (with hybrid remote working)** **Grade B** **Salary upto 24k** Careful distribution, planning and merchandising keeps our stores well stocked and looking great! It’s no mean feat. It takes a lot of innovation, creative thinking and problem solving, as challenges arise all the time. New ideas are welcomed...

  • Allocator

    7 months ago

    London, United Kingdom schuh Full time

    **Allocator**: **schuh London Office** Oxford Circus London W1D 2LG Permanent Full-Time NEW! **About the role**: We have an exciting vacancy within the merchandising team for an Allocator and this position will be based in our London head office with the potential for a hybrid working spilt between home and the office. The Role & Responsibilities...

  • Allocator

    7 months ago

    London, United Kingdom River Island Full time

    **Description**: We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. **What We Are Looking...

  • Allocator

    7 months ago

    London, United Kingdom River Island Full time

    **Description**: We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. The Distribution Hub ensures...

  • Allocator

    7 months ago

    London, United Kingdom River Island Full time

    **Description**: We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. The Distribution Hub ensures...

  • Temporary Allocations Officer

    3 weeks ago

    London, Greater London, United Kingdom Essential Employment Full time

    We are looking for a skilled Temporary Allocations Officer to join our team at Essential Employment.The role involves working with the housing choice team to provide administrative support, including conducting initial assessments for vulnerable residents in housing need.Key responsibilities include:Providing administrative assistance to the housing choice...