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Business Support Officer

1 month ago

Birmingham, United Kingdom Birmingham Children’s Trust Full time

Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.

The purpose of this team is to provide support to frontline social work staff within East. We work with practice staff to enable them to focus their time with Children and Families. The roles support a range of administration functions including ordering of answering phones, Birth Certificates, Passports, supporting meetings, updating Eclipse administering case processes such as closures and producing genograms. We also provide personalised ad-hoc support to Social Workers where required.

**Who does the team support?**

The team support Children in Care, ASTI and Safeguarding Teams across the city.

Working Patterns: Mon - Thurs 8.45 to 17.45, Friday 8.45 to 16.45. Working after 5.15 M- T/4.15 Friday will be on a rota basis through the team.

**Operating Locations**:
Currently the bases are, NWC/East - New Aston House and South/ East - Lifford House.

**Team Leader Name & Contact Details**:
**Business Support Manager Name & Contact Details**:
**What you can expect from us**:

- Being part of a positive, supportive, ‘can-do’ service and wider Trust
- We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
- Career development opportunities
- Regular development discussions

**And some of the benefits of working for us, click **HERE** for more about our offer**
- Mental health / emotional support - 24/7 employee assistance programme
- Hybrid model of remote working
- 29 days holiday on joining, plus bank holidays. This increases to 32 days after five years’ service, and then 34 days after ten years’ service
- Generous contributory pension scheme

Interviews will be held February 2023

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