Customer Support

Reed Birmingham Business Support are recruiting for a Customer Care Advisor on behalf of our client, based in Aston, Birmingham to start January 2023. This client, who specialise in supplying security products into leading DYI retailers, is offering the opportunity for someone who is driven to learn and develop their career within their open plan, family...

Your new company We are currently working with a local authority to support them in their search for 2 temporary Customer Service Advisors on a 6-month temporary assignment. They represent 18 local authorities and three Local Enterprise Partnerships and are led by the Mayor of the West Midlands. Your new role As a Customer Service Advisor you will act as the...

Your new company We are currently working with a local authority to support them in their search for 2 temporary Customer Service Advisors on a 6-month temporary assignment. They represent 18 local authorities and three Local Enterprise Partnerships and are led by the Mayor of the West Midlands. Your new role As a Customer Service Advisor you will act as the...

**Role: Customer Support Specialist** **Location: Birmingham (Hybrid working option)** **Salary: Competitive + Bonus + Benefits**Are you an enthusiastic and energetic Customer Support Specialist looking for your next challenge and career progression within an expanding team? Want the flexibility to work from home 2 days per week? If you want to work in a...

**Role: Customer Support Specialist** **Location: Birmingham (Hybrid working option)** **Salary: Competitive + Bonus + Benefits** Are you an enthusiastic and energetic Customer Support Specialist looking for your next challenge and career progression within an expanding team? Want the flexibility to work from home 2 days per week? If you want to work in...

Your new customer support career begins here. Customer Support Specialist Full-time | Birmingham | Hybrid What are we all about? Founded in Birmingham in 2012, Orlo has grown to be the UK’s leading platform to manage your digital conversations, managing millions of interactions every year. Orlonians are on a mission to build an amazing company that...

**Customer Support - Customer success assistant** Aesthetic Nurse Software is a software designed specifically for Aesthetics clinics. We support 1,000’s of practitioners to manage and grow their businesses. Our aim is to continue establishing ourself as the go-to brand for clinic software across the UK and expand further overseas. Aesthetic Nurse...

Pinewood Technologies currently has an exciting opportunity for an enthusiastic, customer focused **Support Consultant** to join the team and help deliver an exceptional service to the end users of our cloud-based system, Pinewood DMS. As a Customer Support Consultant at Pinewood, you will assist our customers with any day - to - day queries, help trouble...

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of customer service and 1st line tech support teams in a very busy Telecommunications provider.   For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech...

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of customer service and 1st line tech support teams in a very busy Telecommunications provider. For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech...

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of customer service and 1st line tech support teams in a very busy Telecommunications provider. For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech...

Your new customer support career begins here. Customer Support Specialist Full-time | Birmingham | Hybrid Founded in Birmingham in 2012, Orlo has grown to be the UK’s leading platform to manage your digital conversations, managing millions of interactions every year. We’re a bunch of genuine people who work hard everyday to support our customers in...

We have an amazing opportunity to join a growing technology business as a Technical Support Specialist and be part of an innovative team dedicated to providing exceptional technical support and assistance to our customers. In this role, you will have the opportunity to work with cutting-edge technologies and contribute to the success of our products and...

**Title**:Internal Sales/Customer Support **Reports to**: Business Operations Manager **Location**: Howard Lee - Birmingham Branch **About us** Founded in 1906 by Howard Lee as a hardware and ironmongery shop, the business soon became a well-established Industrial Supply Merchant under the name Howard Lee & Son Ltd. Client service remains at the heart of...

Are you a highly organised individual with a passion for exceptional customer service? We’re looking for a Scheduler to join a leading company! As a pivotal part of the customer service operations, you’ll be the first point of contact for a portfolio of clients, ensuring their queries and service led agreements are met with efficiency. You’ll have...

**Job Overview**: **Key Responsibilities**: - Investigate and resolve customer issues, escalating them to the appropriate department when necessary - Document all customer interactions in a clear and concise manner - Maintain a thorough knowledge of the company's products and services - Continuously seek ways to improve customer satisfaction and resolve...

Reporting to the Senior Manager of Support and working remotely. **What You’ll Be Doing - the day to day** - Lead, inspire, and mentor a large technical support team. Build and encourage a collegial, helpful, and results-driven work environment - Ensure your direct reports are meeting call volume standards along with other key performance indicators -...

We are currently working with a local authority to support them in their search for 2 temporary Customer Service Advisors on a 6-month temporary assignment. They represent 18 local authorities and three Local Enterprise Partnerships and are led by the Mayor of the West Midlands. As a Customer Service Advisor you will act as the first point of contact for...

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving, professional environment.** This role is 4 days PW in the office and 1 from home **n** Salary is 60 - 65k + bonus (based on deliverables) +...

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving, professional environment.** This role is 4 days PW in the office and 1 from home **** Salary is 60 - 65k + bonus (based on deliverables) +...