Customer Assistant

7 days ago

Bolton, United Kingdom Tesco Full time

About the role
**Customers are at the heart of everything we do.**

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.


In your interview we’ll go into more detail about the different shifts which you can work around your family and lifestyle commitments.

**Please note**:
**You will be responsible for
- Being passionate about delivering the best customer service
- Working as part of a team to ensure great service in a fast paced, ever-changing environment
- Learning new skills and building your retail knowledge to best assist our customers

You will need
To be able to serve Britain’s customers a little better every day, we need someone who can:

- Be a team player, working with the store team to give fantastic and consistent service
- Thrive on customer interaction and go the extra mile for our customers
- Use their communication skills to get to know our customers, greet them with a smile and serve them with pride

About us
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve.

**Please note**

What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- 10% Discount Card increasing to 15% after every pay for a 4 day period
- Life assurance
- Retirement saving plan
- Great colleague deals and discounts, saving you money on everyday purchases
- Uniform provided

Click here to read more about the benefits we have available for our colleagues

**Opportunities to get on** - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our **Employee Assistance Programme** helps you deal with life’s challenges.

**Financial wellness** - Tesco has partnered with experts to help you make the most of your money

Get involved in a range of fundraising activities with our long-term **charity partners

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