Customer Service Advisor

5 months ago

Glasgow, United Kingdom Tate Recruitment Limited Full time

**Customer Service Advisor**

**Glasgow**

***

How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?

What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?

Our client is offering the opportunity to join their business on a temporary contract with the view to going permanent. If you are somebody that embodies customer service, empathy, patience and you have a passion for investigating problems to find solutions then we want to hear from you

**The Opportunity?**

***

You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you able to investigate these issues and secure positive outcomes while providing support to vulnerable customers at all times.

***

**The key details**
- £130 per day
- 6 month contract
- Opportunity to convert to Permanent staff
- Hybrid working, 2 days a week in the office.
- Office based in Central Glasgow, Scotland.
- Working 9am to 6pm, 5 days a week, Monday to Saturday.
- ASAP Start date

***

**What you will be doing?**
- Building natural rapport through great conversations with the ability to engage in a way that makes our customers feel protected and valued preventing fraud and scams
- Showing great personal resilience in the face of challenging customer situations to deliver great outcomes
- Championing customer experience, delivering a personal touch tailored to our customer's needs. Showing empathy and understanding, focused on the right outcome
- Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development

***

**What we ask from you?**
- Exceptional listening and communication skills with the ability to show empathy in a customer situation
- Experience of working within a customer services role, previous contact centre experience is highly valuable.
- Strong teamwork ethic and highly motivated.
- A real desire to go above-and-beyond for customers
- Effective team working skills with a flexible, can-do approach to work
- Ability to grow, adapt and change accommodating business needs and priorities

***

Tate is acting as an Employment Business in relation to this vacancy.

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Customer Service Advisors for Lloyds Banking Group in Glasgow. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their...

  • Customer Service Advisor

    5 months ago

    Glasgow, United Kingdom Webhelp Full time

    **Advisor** **Location** - Glasgow, United Kingdom**Language** - English*** **Job Advert**: - If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes...

  • Customer Service Advisor

    5 months ago

    Glasgow, United Kingdom Kura Full time

    **Salary**: £22672 + Job Details: **Customer Service Advisor** **Location: Glasgow, UK** **Contract: Full Time, Permanent Position** We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents,...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Webhelp Full time

    **Job Advert** If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes with a salary of £21,757 plus benefits where you will be able to work in office...

  • Customer Service Advisor

    3 days ago

    Glasgow, United Kingdom Greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...

  • Customer Service Advisor

    3 months ago

    Glasgow, United Kingdom greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Kura Full time

    **Salary**: £22,672+ Role Details: **Customer Service Advisor** **Location: Glasgow** **Location**:Glasgow **Salary**:£10.90 a hour We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents,...

  • Customer Service Advisor

    2 months ago

    Glasgow, United Kingdom CV-Library Full time

    Customer Service Advisor Salary - £26k My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company. They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide. The...

  • Customer Service Advisor

    4 weeks ago

    Glasgow, United Kingdom CV-Library Full time

    Position: Customer Service Advisor Type: Full-Time, Permanent Hours: Monday - Friday, 9 AM - 5 PM Salary: £22,800 - £26,000 Start Date: 9th December Are you enthusiastic about providing top-notch customer service? Do you excel in a customer-centric environment? If you're looking for a fulfilling and dynamic role, we want to hear from...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Webhelp Full time

    **Job Advert** If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. You will provide outstanding service at every touch point with customers as Customer Service Advisor....

  • Customer Service Advisor

    2 months ago

    Glasgow, United Kingdom Greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Kura Full time

    **Salary**: £22672 + Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking....

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom PR Partners LTD Full time

    We are seeking 3 dedicated and enthusiastic Customer Advisor to join our team. As a Customer Advisor, you will be the first point of contact for our clients, providing expert advice, resolving inquiries, and ensuring a positive customer experience at every interaction. **Responsibilities**: - Listen actively to customer concerns and enquiries,...

  • Customer Service Advisor

    4 days ago

    Glasgow, United Kingdom Greenbean Full time

    Job Description We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30...

  • Customer Service Executive

    5 months ago

    Glasgow, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. **Duties**: - Provide exceptional customer service to clients via various face to face channels - Answer customer inquiries and...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Barclays Full time

    **Customer Service Advisor** **Glasgow** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Barclays Full time

    **Customer Service Advisor** **Glasgow** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Barclays Full time

    **Customer Service Advisor** **Shawlands** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Customer Services Advisor

    6 months ago

    Glasgow, United Kingdom Kaplan International Full time

    **Customer Services Advisor** **Reference number**: JR238799 **Location**:Kaplan Living Glasgow **Working pattern**: Full-Time, 32 hours per week **Contract Type**:Permanent **Number of roles**:1 **Salary**: £23,400 Per annum We are looking for a **Customer Services Advisor** to join our team. As a Customer Service Advisor, you will be primarily...

  • Customer Service Representative

    5 months ago

    Glasgow, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service REpresentative, you will be the face of our company, engaging with customers to understand their needs and providing tailored solutions. You will play a crucial role in driving sales and ensuring customer satisfaction through excellent communication and interpersonal skills. **Duties**: - Provide exceptional customer service to...