South Southwark Social Prescribing Link Worker

2 months ago

Southwark, United Kingdom Improving Health LTD Full time

**Job Title: South Southwark Social Prescribing Link Worker**
- Interviews will be held on: Wednesday 7th June via MS Teams _
- **Salary: £27,000**: **Depending on experience**:

- **Working Hours: 37.5 hours per week**:

- **Full-Time Contract: Permanent**:

- **Responsible to: Primary Care Network**:

- **Accountable to: Improving Health (IHL)**

**Background**

The NHS Long Term Plan describes the prominent role Primary Care Networks will play in delivering proactive, personalised and more integrated health and social care for their local populations. This will require collaborative working between organisations including GP practices, acute and community health, social care organisations and the voluntary and community sector.

Our South Southwark PCN was established in 2019/20 and is made up of all GP Practices in Camberwell, Peckham, and Dulwich, approximately 150,000 patients, supported by their GP Federation, Improving Health (IHL). Following the success of our Social Prescribing service set up in March 2020, we are looking to expand our team and seeking Social Prescribing Link Workers to work across our network providing dedicated support to our local population working closely with general practice.

**Job summary**

This is an exciting role directed and supported by the South Southwark Primary Care Network (PCN) to coordinate and facilitate the provision of personalised support to individuals identified as having complex needs. The link worker will work as part and within a multidisciplinary health and care team to provide 1:1 support with individuals, their families and carers who are referred to them by general practices in the PCN.

A key part of the role will be developing relationships with each patient and spending time to understand what matters to them, then supporting the process of connecting people to community groups and statutory services for on-going practical and emotional support.

This role will be patient-facing; both in general practice and out in the community, proactively supporting a cohort of people to develop/input into a holistic package of care working with existing multidisciplinary teams within the PCN. You will ensure referrals from primary care are followed-up and the outcome is reported back; helping to improve communication and liaison between general practice and other organisations as well as realise impact and outcomes. The role will involve working remotely

Social prescribing is an area that has developed rapidly over the last few years, in recognition of the positive impact it has in empowering and supporting people with wide ranging needs. As part of your role, you would contribute to shaping and developing the service to best respond to local needs. but is not limited to, providing data and progress updates, and sharing insights into how the PCN could better support and care for its population.

There will be a hybrid working arrangement, as the role can involve a large element of remote working, but you will also be working within practice and community based settings in multiple Southwark locations.

**Key responsibilities**

The 12 Link workers across South Southwark will work closely together and with the PCN Clinical Directors and Overseeing Group. The responsibilities outlined below will be further defined when further national guidance is available and with input from PCN Clinical Directors, local partners, and patients.
- **Key responsibilities of this role are to: Deliver personalised 1:1 support**_
- Provide personalised support to patients with complex needs: the nature of patient needs will vary
- Take a holistic approach, based on the service user’s priorities and the wider determinants of health to make a personalised support plan together in order to improve health and wellbeing.
- Manage and prioritise a network caseload (caseload number to be determined) working with the network team, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
- Working with PCN to develop a system of managing a caseload, to enable a sufficient level of intervention with a practical caseload of service users.
- Ensure care and support received within the neighbourhood is recorded and shared (with patient consent) with all appropriate health and care providers.
- Introduce or reconnect people to community groups and statutory services, for longer term provision of support, as required.
- **Key Tasks Include**:_
- Meeting people on a one-to-one basis; giving people time to tell their stories and focus on ‘what matters to me,’ developing/inputting into a personalised support plan together.
- Making home visits, where appropriate, within organisations’ policies and procedures.
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- Work with the person, their families and carers and consider how

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