Assistive Technology Trainer/dsa Assessor

5 months ago

London, United Kingdom Capita Full time

Assistive Technology Trainer / DSA Assessor - for anyone experienced as an Assistive Technology Trainer full training will be given on DSA Assessing

Location: Hybrid - London

An exciting opportunity has arisen for an Assistive Technology Trainer to join our new team of in-house DSA Needs Assessors and AT Trainers.

Capita has been appointed by Student Loans Company (SLC) to supply Disabled Students’ Allowance (DSA) services in East England, the Midlands, London, Wales and Northern Ireland.

We are seeking experienced AT Trainers within the disability assistive technology space (software and hardware) to address challenges across a broad range of disabilities, matching the features and benefits of the AT hardware and software packages recommended, to the needs of the individual.

We are keen for all our AT Trainers to enhance skillsets and support the Assessor Team during peak periods by carrying out DSA assessments for our customers. We are committed to delivering comprehensive, bespoke internal training to build this into our delivery. This will enable you to carry out a dual role of AT Training and Needs Assessing.

If you are a AT trainer within the student disability space and looking for a new and exciting challenge, we would like to hear from you to discuss this opportunity further.

**Job title**:
Assistive Technology Trainer/DSA Assessor - London

**What you’ll be doing**:

- Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including, and where appropriate, Non-Medical Helper (NMH) and travel support.
- Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
- Preparing for and producing study needs assessment reports for students in Higher Education who are in receipt of Disabled Students' Allowances (DSA's) in accordance with the appropriate regulations, timeframes and guidance.
- Holding a structured meeting with an individual, remotely (by phone or video call) and face-to-face in a hybrid role as required based on customer demand, to identify appropriate study and support strategies to facilitate participation in their study activities including, where appropriate, non-medical helper (NMH) and travel support.
- Delivering high quality, relevant, AT Training to meet customer needs.

Capita Public Service Division operates a matrix management model. Everybody within the business has dual responsibilities and accountabilities to the value stream in which they work as well as the market sector(s) they service.

**What we are looking for**:

- Excellent report writing abilities and attention to detail
- Extensive knowledge of the DSA funding guidance
- Great communication skills in both Welsh and English
- An in-depth understanding and current knowledge of a range of relevant assistive technology (software and hardware) and its role in addressing challenges across a broad range of disabilities, matching the features and benefits of the AT hardware and software package recommended, to the needs of the individual.
- Adept at working to strict KPIs and producing work of excellent quality.
- While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do the best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.
- Attention to detail

**About Government Services**

For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.

Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.

**What’s in it for you?**
- A competitive basic salary
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- You’ll get the chance

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