Customer Experience Executive
4 days ago
Customer Services Executive - fluent French -up to £30K - Nottingham based
We have an exciting new opportunity to start asap within an established and highly successful organisation based near Nottingham city centre.
You will be a highly fluent French speaker along with English and have proven skills in Customer Services within a B2B environment.
Some of your key duties will include the following:
- Play an active part in the Customer Service team in order to achieve service targets
- Promote up selling by identifying and pursuing opportunities for cross selling of new products to existing customers
- Support field-based account managers and distributors to fulfil their required roles and responsibilities
- Develop technical capability within the sales team, to be able to support the new products & services launched from time to time by the business
- Generate sales leads and opportunities by identifying and pursuing opportunities for cross selling of new products to existing customers
- Maintain & Develop relationships with key customers.
- Experience in a fast-paced environment
- Good listening and communication skills with a confident and friendly telephone manner
- Strong organisation skills
- Ability to effectively and efficiently manage and priorities own workload.
- An interest in technology
- Good PC skills in a range of MS Office packages / CRM Management
- A team player with a friendly inclusive approach
It is essential to speak and write a high level of French and English for this role. This is an office based role, 5 days a week, there is access via public transport from Nottingham city centre and also car parking facilities.
Please note that we can only consider applicants who already hold a full UK work permit.
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