Customer Experience Advisor
3 days ago
Customer Experience Advisor Winchester
- (Outskirts) £22K (DOE)
We are recruiting for a local dynamic Insurance based business to help grow their team. The company are going through a period of rapid growth, this is an exciting time to join this business in a permanent role. No two days are the same here and we are lookingfor someone passionate about offering all their clients an exceptional service with a fresh approach.
**The role;**
- Proactively spotting patterns in the frustrations or hopes of our customers, identifying where and how we can change our processes, tools, or product to make them happier
- Liaising with third parties (e.g., underwriters, claims handlers, premium finance partners, to ensure a seamless customer experience
- Generating and updating customer quotes,
- Troubleshooting data input issues, verifying documents, and investigating potentially fraudulent activity.
- Keeping compliance at the forefront of your mind, making sure that everything we do and say is in accordance with FCA guidelines
**The person;**
- You will be passionate about the customer and will go that extra mile to offer them the best service.
- Working in a start-up means that you must be adaptable and excited by the prospect of moving fast.
- You enjoy finding solutions to problems you come across them rather than waiting on others to do this for you.
- You enjoy taking complex issues and explaining them in an easy and understandable way.
- If you don't understand something, you are not afraid to ask. There's no such thing as a silly question
- You're selfless. You enjoy pulling together as a team and supporting your teammates.
- You're excited about working in a company that really focuses on and believes in the importance of feedback.
**Experiences that will help you succeed**
- Previous experience in customer-facing roles is essential
- If you have experience in an online customer support role this is a big plus
- Excellent written and verbal communication skills
- Fast learner comfortable with using multiple systems at once
Currently the business is based on the outskirts of Winchester so you will need your own transport, but they will be looking at a hybrid working model further down the line. The business operates 7 days a week therefore you will be required to work one dayover the weekend ( Hybrid) however you are still only required to work 5x days in a week, hours are Monday to Friday 10am -6pm and weekends 10am-4pm
Tate is acting as an Employment Business in relation to this vacancy.
-
Service Advisor
3 weeks ago
Winchester, United Kingdom Hawkfield Recruitment Full timeAre you looking for a new challenge in the automotive industry? We are currently recruiting for a Service Advisor to join our client's team in Winchester.Job DescriptionThe successful candidate will be responsible for greeting customers, providing updates and consultative advice on repair work, and creating customer invoices. You will also be expected to...
-
Customer Advisor
7 months ago
Winchester, United Kingdom Jones Bootmaker Full timeWe have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Winchester on a 12 hours per week contract. You’ll need good availability as the role will priorotise weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give an amazing service...
-
Customer Advisor
6 days ago
Winchester, United Kingdom Jones Bootmakers Full timeWe have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Winchester on an 6 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...
-
Customer Advisor
7 months ago
Winchester, United Kingdom Carpetright Full timeJob Introduction **Job Introduction** As a** Customer Advisor **we want you to use your natural curiosity to get to know all about our customers, their home décor projects and help them to choose the right products for their needs. Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the...
-
Customer Service Advisor
7 days ago
Winchester, United Kingdom Exactitude Resourcing Limited Full timeAre you a digitally astute Customer Service Advisor looking to join an expanding technology start up business, who have been trading for over a year? My client who are based on the outskirts of Winchester are looking for an additional Customer Service Advisor to join their busy team. This Customer Service Advisor role includes: - Answering queries in...
-
Customer Advisor-temporary
7 months ago
Winchester, United Kingdom Jones Bootmakers Full timeWe have a part time Temporary Customer Advisor opportunity to join our Jones Bootmaker team in Winchester on a 6 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who...
-
Customer Experience Specialist
1 month ago
Winchester, Hampshire, United Kingdom ProCook Group Full timeCustomer Experience at ProCookWe are looking for a Part-Time Sales Advisor to join our team at the Evesham Store.Your Key Responsibilities:Engage with customers to provide excellent shopping experiences.Participate in product training to enhance your knowledge.Maintain a tidy and well-stocked store environment.Contribute to store improvements through...
-
Customer Service Advisor
6 days ago
Winchester, United Kingdom Barclays Full time**Customer Service Advisor** **Winchester** **£23,500 per annum** **35hrs per week, rotating between 7am-11pm Monday to** As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For this role, you must have compassion and a desire...
-
Christmas Customer Advisor
7 months ago
Winchester, United Kingdom Boots Full timeSummary Job Reference: - 217040BR Winchester, High Street Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our Winchester, High Street store. Shift patterns may appear below Available shift patterns: 37.50 hours - Tuesday - Saturday 9:00 - 18:00 20 hours - Tuesday - Saturday 8:00 - 12:00 5 hours - Saturday 8:00 -...
-
Customer Advisors- Weekend
7 months ago
Winchester, United Kingdom Jones Bootmaker Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Advisor
7 months ago
Winchester, United Kingdom Jones Bootmaker Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Christmas Customer Advisor
1 week ago
Winchester, United Kingdom Boots Full timeJob Reference: 188400BR Winchester, High Street Fixed Term Full-time We are now recruiting Christmas Customer Advisors for our Winchester, High Street store. The exact shift patterns will be discussed at interview. **Need to know** We are now recruiting Christmas Customer Advisors for our Winchester, High Street store. The exact shift patterns will...
-
Customer Support Advisor
7 months ago
Winchester, United Kingdom Colten Care Full time**Customer Support Advisor** **Salary: £33,000 per annum** **40 hours per week** **Introduction** We’re looking for an empathetic and driven Customer Advisor to join our team at** St. Catherine's View in Winchester, Hampshire** You’ll ensure your homes maintain high levels of occupancy by nurturing quality leads into sales, providing an outstanding...
-
Customer Service Advisor
1 week ago
Winchester, United Kingdom 1-1 Recruitment Ltd Full time**Customer Service Advisor** **Winchester** **£19,000 - £22,000 pro rata** **KEY RESPONSIBILITIES**: - Process inbound customer orders and quotations Ensure all orders are placed on the system in a timely manner supporting existing customer agreements in place - Timely provision of proactive advice to customers on products, deliveries, out of stock and...
-
Customer Service Advisor
1 week ago
Winchester, United Kingdom 1-1 Recruitment Ltd Full time**Customer Service Advisor** **Winchester** **£19,000 - £22,000 per annum** **KEY RESPONSIBILITIES**: - Process inbound customer orders and quotations Ensure all orders are placed on the system in a timely manner supporting existing customer agreements in place - Timely provision of proactive advice to customers on products, deliveries, out of stock...
-
Customer Advisor
7 months ago
Winchester, United Kingdom Boots Full timeSummary Job Reference: 230881BR - Job Reference: 2 3 0 8 8 1 B R Winchester, High Street Permanent 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...
-
Customer Advisor
7 months ago
Winchester, United Kingdom Boots Full timeSummary Job Reference: - 229629BR Winchester, High Street Permanent 20 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...
-
Customer Service Advisor
1 week ago
Winchester, United Kingdom Moorside Office Ltd Full time**Company description** Moorside Office Ltd is one of the UK's largest independently owned online office products providers. Incorporating five brands we supply over 20,000 products to businesses and home users around the UK. We have a fully committed customer service team, with over 100 years experience between them, delivering a quality service to all of...
-
Winchester, United Kingdom Santander Full timeCustomer Experience Advisor | S1 | Everyday Banking | Winchester Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** We are currently recruiting for a Customer Experience Adviser to help cover peak periods and holidays; this is a flexible contract enabling you to balance your work commitments with other things you want to do. This...
-
Customer Service
1 week ago
Winchester, United Kingdom Exactitude Resourcing Limited Full timeLooking to work for an award winning business who sell the leading brands in the industry? Would you enjoy a position where you can help and advise customers on the best product to buy? This Customer Service / Sales Advisor role involves liaising and serving customers on a face to face basis, on the telephone and also assisting customers purchasing...