Customer Service Advisor

3 days ago


Winchester, United Kingdom Exactitude Resourcing Limited Full time

Are you a digitally astute Customer Service Advisor looking to join an expanding technology start up business, who have been trading for over a year?

My client who are based on the outskirts of Winchester are looking for an additional Customer Service Advisor to join their busy team.

This Customer Service Advisor role includes:

- Answering queries in relation to the products and services provided by the company
- Communicating and explaining information to customers in an easy and understandable way
- Being proactive to troubleshoot and problem solve any customer queries
- Preparing information and quotes for customers
- Liaising with external contacts and suppliers on a regular basis
- Updating customer information and ensuring that key data is stored accurately and efficiently

Being able to engage and delight customers is essential for this role along with the flexibility to join a fast growing team. My client are looking for impressive customer service skills either from a similar online role or from telephone based or face toface experience.

You will have strong digital skills, be quick to learn, able to use multiple systems at once and have a passion for providing the best levels of customer service.

My client are offering a great opportunity where you can join an expanding team in a new and hugely rewarding role.

Based in a rural location, your own transport is required and onsite parking is provided.



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