Operations Co-ordinator

7 months ago

Coventry, United Kingdom University of Warwick Full time

**Location***

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University of Warwick Campus, Coventry

**Department***

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Warwick Business School

**Position Type***

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Full Time, Permanent

**Salary***

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£25,138 - £28,759 per annum

**About the Role***

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Can you help the Business Masters Programme Team at Warwick Business School (WBS) deliver a high-quality administrative service to our students and faculty?

In this busy and varied role, you will be responsible for providing consistent and high-quality administrative support for a number of full-time Master’s courses. This will involve acting as the first point of contact for a range of enquirers (students, faculty, administrative staff) throughout the student life cycle (i.e., from pre-arrival to graduation). It will also include maintaining accurate records, following agreed processes within the Masters portfolio and assisting with the organisation of internal student events, such as guest speakers and social events. As part of a large team of skilled administrators, this is your opportunity to really get involved with the daily running of our Masters portfolio.

You will have experience of delivering excellent customer service through effective team working and be able to demonstrate the ability to work in a matrix organisational context. Evidence of well-developed administration skills, preferably in an HE environment, and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and attention to detail. You will be at ease working in a changing environment, being able to demonstrate flexibility to be involved in a number of operational support activities at a time of changing landscape in HE provision.

**About You***

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**About the Department***

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Warwick Business School (WBS) is a world-class business school at the heart of a world-class University, challenging assumptions and championing business as a force for good. From the pioneering research we undertake, to the students we help to shape, we are for the Change Makers who will impact the world for the better.

We were the first UK business school to be triple accredited by the major bodies (EQUIS, AMBA, AACSB) and our courses consistently rank highly - view all of our rankings here.

However, we’re more than our rankings and we’re proud to be different. We’re down to earth and approachable, and we want WBS to feel like home to our students, our staff and our alumni community. We look to provide a stimulating and fulfilling work environment for all. One where you will feel supported and encouraged to grow professionally; developing your knowledge, skills, confidence and career.

**Our vision**

Our vision is to be Europe’s leading University-based business school, developing transformational ideas and people that shape how we do business. This vision is supported by our three-fold mission:

- To develop cutting-edge research that leads debate and deepens our understanding of the practice of business and management
- To provide a transformational learning experience, enabling our stakeholders to realise their full potential
- To work in partnership with policy and practice, both in terms of our research and teaching activities, to catalyse the impact of our work.

Everything we do is underpinned by our CORE values and driven by a commitment to a Change Maker mindset. We look for this shared commitment across our staff and student community.
- **Change Makers see the bigger picture**. Thinking beyond themselves and their environment, they’re open to other viewpoints and consider the ripple effect of what they do on a personal, social, and commercial level. They’re driven by having the biggest positive impact and a focus on the greater good.
- ** Change Makers challenge the norm.** Challenging the status quo and not just accepting things at face value is when real impact and change can be delivered.
- ** Change Makers have the drive as well as the vision**. It’s one thing having a vision but having the drive and work ethic to realise a vision is another matter. Change Makers relentlessly pursue every possible solution in order to achieve their goals.

**Our CORE values**
- We challenge, we embrace different perspectives, and we think creatively to build our future.
- We’re open to different perspectives, talking to stakeholders, listening to feedback, embracing change and pushing forward for the better.
- We’re not satisfied with standing still, and never stop looking for ways to improve. Constantly evaluating, we don’t stop when we’ve achieved one thing; we use all of our initiative, drive and resourcefulness to achieve more.
- At a world class university and a globally recognised business school, excellence is a given. There are no half measures at WBS.

**About the University***

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Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-

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