Personalisation Officer
2 weeks ago
**Job Title: Personalisation Officer**
**Location: Sunderland**
**Salary: £21,263.70**
We are recruiting for a Personalisation Officer to join our Personalisation department based in Sunderland
Working as part of a team to ensure the timely enclosing of customer documents to client specifications in accordance with production schedules to meet or exceed customer mailing dates and follow process.
**Main Duties**:
- Operating the enclosing machines efficiently.
- Ability to operate all enclosing equipment in accordance with customer specifications and works instructions.
- Ensure appropriate type and volume of required items ordered and loaded onto relevant machines in accordance with customer specifications and works instructions.
- Ensure set up and enclose of all documentation to customer specifications.
- Carry out regular quality checks throughout the processes ensuring 100% accuracy against customer specifications.
- Ensure timely movement of completed product to relevant location in accordance with next production processes.
- Ensure all unused materials are returned to the warehouse in accordance with warehousing and stock return procedures.
- Carry out general daily maintenance to all enclosing machines, supporting call out engineers in any additional maintenance and repairs to printers are required.
- Responsible for diagnosing and assessing the need for escalating an issue to on call engineers and to Operations Manager.
- Ensure housekeeping of immediate work area is maintained to required standards throughout shift.
- Assist in the training of new operators through effective communication of technical skills and knowledge.
- Any other duty as defined by the Operations Manager.
**Knowledge/Skills**:
- Good working knowledge of enclosing systems.
- Experience of production processes and environments
- Full understanding of quality and other ad hoc customer requirements
- Ability to interpret information detailed on works instructions and action accordingly
- Awareness of Mailing environment including mailing processes and requirements.
- Good literacy and numeracy skills
- Good communication skills
- Ability to work under pressure and to struct deadlines
- Committed and flexible team worker
- Adaptable
- Ability to be proactive and use initiative
- Flexible
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
**Salary**: £21,263.70 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
Ability to commute/relocate:
- Sunderland, Tyne and Wear: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- produc: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Personalisation Officer
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