Global Commercial Business Intelligence Leader
3 weeks ago
**Job Description Summary**: The Global Commercial Business Intelligence Leader will define and lead the strategy where Business Intelligence platforms and analytics are at the center of anything that the commercial functions are doing. This includes any stakeholder persona such as an Account Manager in Sales, to a General Country Manager, a Marketing Leader, Customer Services Manager, or a Commercial Operations Leader. The BIL will help to develop the global Commercial digital innovation strategy roadmap for our PDx organization: from definition of priorities to production across the organization. The mission of our Digital Thread team is to transform the GE Healthcare Pharmaceutical Diagnostics (PDx) business into a single integrated Digital organization by implementing the structural, cultural and innovation changes needed to deliver value to our functional stakeholders and our customers. The objective of the digital strategy transformation is to build and create a global digital solution that provides internal efficiencies, drives Sales Force/Marketing effectiveness, and unleash new data analytics insights to deliver financial growth for PDx. We are building a future for PDx where digital is at the forefront of everything we are doing. It all about driving efficiencies and building intelligence on our customers so we can better serve them and their patients.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Essential Responsibilities**:
Ensure the needs of our Commercial and Marketing teams are met with our digital tools & data solutions. Focus on 3 Business Intelligence solutions for visualization of advanced analytics: Qlik, Salesforce Tableau, Power BI including cloud and non-cloud data platform and middleware (e.g., Terradata, AWS based data solutions.). The main source systems for the larger data to leverage for analytics will be mainly SAP (ERP), Salesforce (CRM), Vistex (CLM/CPQ), e-Commerce (Hybris), Excel amongst but is not limited to it.
The responsibilities of the Business Intelligence Leader (BIL) could expand further into other digital tools and solutions, internal or external (from BI tool solutions to customer centric digital services) as we are aiming to build a digital ecosystem of solutions, connecting more and more data sources to enhance better analytics, internal efficiencies for the functions and growing intelligence on our customers.
The BIL will be the inter-connector between our functional users and the technical development teams, ensuring that requirements are understood and delivered to meet the needs of PDx. Support creation of user requirements, testing and deployment of new tools and functionalities (including training), whilst monitoring and driving adoption in the field. Understand an organization commercial imperatives and P/L management, as the BIL will require to be engage with high level leadership and influence their decisions on the use of BI tools across the organization.
Additionally, the BIL will work closely with the business users to ensure all initiatives are aligned with the needs of our end users and to help unlock the power of our customer data.
**Key responsibilities**:
Digital Strategy
- Key influencer for shaping the strategic agenda and managing pipeline of projects through to delivery
- Ensure that the Business Intelligence (BI) strategy fits with the needs of our end users and the PDx leadership expectations
- Work closely with our user base and superuser communities to understand, translate and implement new functionality that meets the needs of the PDx business
- Propose and monitor KPIs/Metrics to measure performance of BI activities
- Guarantee standardization of initiatives and leverage of best practices across the regions
- Support all Digital Thread initiatives on Business Intelligence and analytics - taking us to a world-class leader in Advanced Analytics and towards a close future within Artificial Intelligence.
Innovation management
- Ensure consistency and standardization of new BI innovations development globally
- Propose and manage new BI innovative functionalities from discovery and early stage experiments all the way to production
- Support building, proving and productionising of global & regional initiatives
- Work closely with CoE developers to ensure solutions meet the needs of the PDx business
Adoption, quality, training & empowerment
- Drive sales effectiveness across the regions, creating a “pull” from the sales teams to use the BI tools. Enable informed sales decisions & action-based outcomes to drive profitable growth
- Ensure the tools simplify the sales ways of working to maximize customer facing activities
- Support BI adoption across the regio
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