HR Case Consultant

7 months ago

Edinburgh, United Kingdom abrdn Full time

Job Description

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

About the department

abrdn’s Human Resources function has a vision that positions our Culture and Talent as a market differentiator. It plays a lead role to play in making our brand meaningful for colleagues. This encompasses creating the right culture, development opportunities, remuneration principles and organisational structures to attract, reward, retain, develop and successfully deploy a high-calibre, impactful, diverse and inclusive workforce.

About the role

Our HR department now has an exciting opportunity for a Case Consultant.

Reporting to Head of Employee Relations, the Case Consultant is accountable for supporting and advising managers and HR colleagues on a range of HR case/employee relations issues, including but not limited to; investigations, suspensions, disciplinary, capability, grievance, long term sickness, occupational health referrals and appeals.

You will play a key role in:
Business Support: Working with managers to support them in managing cases. Developing effective approaches in conjunction with managers to deal with complex staffing issues in individual teams.

Employee Relations Query Management: Providing HR support during formal meetings (in some instances). Acting as an ‘Investigating Officer’ in complex casework where appropriate and, if there are grounds for considering disciplinary action. Gathering evidence, arranging and conducting investigation interviews and producing interview statements and reports

Case management: Tracking and assessing the volume and category of cases. Creating case metrics and key performance indicators. Providing reports to the HR Operations Director HRBPs and other stakeholders

Key responsibilities will include:
- Making sure that HR cases are managed to a timely, balanced, and appropriate conclusion in accordance with relevant employment law, regulatory requirements and commercial needs- Providing managers with timely and appropriate advice and guidance to help them make effective and balanced decisions- Advising and supporting the completion of investigations- Draft and checking complex case outcome letters- Accurately recording case outcomes on our HR system and providing management information as required- Reviewing metrics relating to HR cases and identifying trends and issues, making recommendations where possible- Liaising with Risk & Compliance colleagues on regulatory impacts (e.g. Conduct Rules and Fitness & Propriety)- Building case management capability in managers through coaching- Supporting case process reviews and make recommendations for improvement- Preparing and delivering up-skilling presentations/sessions on employee relations matters- Completing special projects where required- Pro-actively supporting a culture of continuous improvement and initiatives within HR- Looking to improve existing working practices and procedures, researching best practice as required and working collaboratively with colleagues from different HR teams

What we're looking for (minimum requirements):
- Proven recent experience of case management (e.g. disciplinary, grievance, absence management)- Solid knowledge of current UK employment legislation and relevant case law- Excellent attention to detail, with a commitment to high quality work- Ability to influence without formal authority at all levels of organisations- Ability to build and maintain trust and credibility with stakeholders- Ability to present complex information in a clear and structured manner- Demonstrate a pragmatic attitude and take responsibility for personal development and contributing to growth within the team- Experience of working in an FS regulatory environment is highly advantageous

Our Benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around, including 40 days annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits including gym discounts, season ticket loans and access to an employee discount site amongst many others. You can read more about our benefits

here.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cogni

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