HR Case Consultant

3 days ago

Edinburgh, United Kingdom abrdn Full time

Job Description

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

About the role

Working as part of our highly collaborative HR team the role will report to the Head of Employee Relations and will be accountable for providing advice and guidance to managers on HR case issues, specifically in relation to the management of serious conduct matters, long term absence, capability, employee concerns and employee relations issues, including the management of suspensions and investigations.

Key Accountabilities:
Supporting and advising managers and HR colleagues on a range of HR case/ER issues including but not limited to; investigations, suspensions, disciplinary, capability, grievance, long term sickness, occupational health referrals and appeals. Specifically the incumbent will be accountable for:
- Managing a range of HR cases for start to end: tracking and monitoring the volume of cases, creating case metrics and key performance indicators, analysing trends to make recommendations, providing reports to the HR Operations Director and HRBPs, researching best practice as required and working collaboratively with HR colleagues.- Employee Relations Query Management: Providing HR support during formal meetings (in some instances). Acting as ‘Investigating Officer’ in complex casework where appropriate and, if there are grounds for considering disciplinary action. Gathering evidence, arranging and conducting investigation interviews and producing interview statements and reports- Analysing complex case issues and situations effectively, establishing the level of business risk and identifying the most appropriate approach- Ensuring HR cases are managed to a timely, balanced and appropriate conclusion in accordance with relevant employment law, regulatory requirements and commercial needs to help managers to make effective and balanced decisions.- Draft and checking complex case outcome letters when required- Accurately recording case outcomes on HR system and providing management information as required- Escalating relevant cases to Risk & Compliance for further advice on regulatory impacts (e.g. Conduct Rules and Fitness & Propriety)- Building case management capability in managers through coaching to support them in dealing with complex staffing issues- Liaising with employee representatives as appropriate- Support case process reviews and make recommendations for improvement- Prepare and deliver upskilling presentations/sessions on employee relations matters- Complete special projects where required- Proactively seeking to improve existing working practices and procedures, researching best practice as required and working collaboratively with colleagues from different HR teams
- Recent experience of managing and advising on HR cases- Experience of working in an FS regulatory environment- Strong knowledge of current UK employment legislation and relevant case law- Excellent written and verbal communication along with interpersonal and collaboration skills- Strong attention to detail, with a commitment to high quality work- Ability to influence without formal authority at all levels of organisations- Ability to build and maintain trust and credibility with stakeholders- Ability to present complex information in a clear and structured manner- Ability to act with high levels of autonomy- Demonstrate a pragmatic attitude and take responsibility for personal development and contributing to growth within the team

Our benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits

here.

Our business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients’ changing needs. You can find out more about what we do

here


An inclusive way of working

Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you.

At abrdn we’ve adopted a ‘blended working’ approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables

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