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Apprentice Gp Receptionist

1 month ago

Mansfield, United Kingdom Millview Surgery Full time

**About us**

Millview Surgery is a purpose-built 2 store surgery in central Mansfield. We are a team of 6 G.P’s, 5 Nurses and 14 members of admin staff.

are looking for an apprentice to become part of ourfrontline team supporting the reception function of the surgery and also providing valuable support in an administrative capacity.

This is a diverse and fast paced job, you must be able to communicate with confidence and in a professional and friendly manner as you will often be the first point of contact for patients coming into the Surgery.

The ideal applicant will be willing to learn, enjoy working as part of a team and able to deal with demanding patients.

You will be supported by the admin team to ensure you are taught the skills needed to succeed in this role and you will also receive regular workplace visits from the apprenticeship provider to enable you to complete a Customer Service qualification.

If you are looking to start a career within a Healthcare Administration Setting, enjoy meeting people and can keep calm under pressure, this could be the ideal position for you

Job Summary:
We are lookihg for someone who is reliable and hard working and can cope well under pressure to join our current admin team.

**Duties**:

- Greet and welcome patients and visitors in a professional and friendly manner
- Answer incoming phone calls and deal with them accordingly, making appointments as necessary, directing them to the appropriate department, etc.
- Provide accurate information to callers and address their inquiries or concerns
- Perform general clerical duties, such as dealing with incoming and outgoing mail, dealing with prescriptions, photocopying and filing
- Assist with data entry tasks and maintain electronic and paper records

**Skills**:

- Strong organizational skills with the ability to multitask effectively
- Excellent administrative skills, including proficiency in office procedures and equipment operation
- Exceptional phone etiquette with the ability to communicate clearly and professionally
- Proficient in clerical tasks such as filing, data entry, and record keeping
- Familiarity with office software programs, including Microsoft Office Suite (Word, Excel, Outlook)

If you are a motivated individual who thrives in a fast-paced environment, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

The hours of work are:

- Monday 07.50 - 3.30 (with 1/2 hour unpaid lunch break), Tuesday 12.00 - 6.30 (with 1/2 hour unpaid lunch break), Wednesday 07.50 - 1.00, Thursday 12.00 - 6.30 (with 1/2 hour unpaid lunch break), Friday 007.50 - 3.30 (with 1/2 hour unpaid lunch break).

You must be able to help out with overtime and be able to cover other evening shifts when required.

**Job Type**: Apprenticeship

**Salary**: £6.40 per hour

Expected hours: 31.5 per week

**Benefits**:

- Free flu jabs
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime

Application question(s):

- Are you able to get here okay for 07.50am? We require you to be able to be here on time ready for the surgery opening. Are you okay working until 6.30pm in the evening?

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 26/04/2024

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