Sales Admin Assistant
5 days ago
Sales Admin Assistant required. My client is a well-established and growing manufacturing company based in the Wednesbury region. Reporting to the Customer Services Manager you will be required to undertake sales administrative duties associated with the smooth running of the Customer Services Department. Providing a professional interface between customer and the company, delivering excellent customer service and liaising with internal departments.
**Duties include**:
- Collate, edit and enter sales orders onto the company sales order processing system
- Administer the generation of order acknowledgements and manage the document from checking to authorisation
- Undertake a proactive sales role, answering telephone calls, responding to written and facsimile correspondence
- Log and progress all delivery queries, liaising with the despatch department to aid the order delivery
- Escalate potential order problems with the Customer Services Manager
- General administrative duties in addition to providing simple spreadsheet facilities
- Liaison with the field sales force and passing on potential leads
- The mailing of sales literature upon request and ensuring sufficient catalogue stocks exist within the department to provide a satisfactory service
- Generally, undertake such duties deemed necessary by the Customer Services Manager and Team Leader as may be necessary from time to time
**Experience required**:
- Previous background in sales or customer administration and experience of dealing with high value customers in a professional manner
- It literate - MS office packages
- Clear communication skills
- Customer service focus
**Working Hours: 37.5 hour week, between 0830 and 1700, Monday to Friday 25 days holiday plus statutory bank holidays**
**Salary £19500 to 21,000 depending on experience**
**Job Types**: Full-time, Permanent
Pay: £19,500.00-£21,000.00 per year
Schedule:
- Monday to Friday
Reference ID: JC1247
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