Payment Operations Manager

2 weeks ago


London, United Kingdom WüNDER_TALENT Full time

This SaaS company operating in the Hotel and Accomodation space, is looking for a Merchant Services Operations Manager to join the team because of growth. The client enjoys strategic preferred partnerships with Airbnb and Expedia groups and has won a numberof awards for innovation.

Role

You will be responsible for ensuring the efficient and effective operations of all merchant-related services.

**Responsibilities**:
Managing operational relationships with our gateway and payment providers

Working other internal departments to identify process improvements, resolve issues, and generally ensure the smooth operation of payment services

Working directly with customers and customers’ merchants to identify and resolve issues

Payment services operations:
Staying well-versed in latest payment standards and regulations (PCI-DSS, 3DS2)

Producing and maintaining internal documentation and external collateral to facilitate the efficient on-boarding of new customers and the on-boarding of new gateways and payment service providers

**Skills**:
3-5 years working in a payment operations or payment services role, either in a PSP environment or within a high-volume multi-currency payment environment with exposure to multiple payment partners

Have worked across multiple international environments, but at least with experience in the UK, USA, and EU

Highly analytical, and with a data-driven mindset

Commercially astute with good numeracy skills and attention to detail

High energy, driven and passionate about execution and delivery, with a sense of pace

Calm under pressure and self-motivated to meet targets

If this sound of interest, get in touch



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