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Team Support Assistant

4 months ago

Banbury, United Kingdom Oxfordshire County Council Full time

**Job details**:
**Salary range**:£22,777 - £24,948 pro-rata, per annum (actual salary £9,233.76 - £10,113.96 per annum)

**Work location**:New Futures Children and Family Centre, Banbury

**Hours per week**:15 (Monday -Tuesday 8.30 am - 5.00pm)

**Contract type**:Permanent

**Closing date**:Thursday 27th April 2023

**Interview date**:Tuesday 9th May 2023

**Do you want a rewarding role where you will make a difference? Our business support team is the vital engine of Children’s Social Care. Working together with our dedicated social work teams, we provide essential support for children and families in our community.**

**We are looking for people who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team of administrators.**

**About the role**:
We are looking for a Business Support Assistant to provide administrative support to our Family Solutions Plus teams.

Business Support Assistant are crucial in supporting our Social Workers and Team Managers to work effectively to deliver outstanding services to local children and families in your community.

As a Business Support Assistant will support our social workers directly, building excellent working relationships with professionals and members of the public and providing efficient and first-class customer service. Strong IT skills and excellence in customer care essential.

We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills and expertise in business administration in order for you to be successful in your role.

**About you**:
You will be answering telephone calls, diary management, supporting financial processes, team inbox management.

You will be a person who can build excellent working relationships with professionals and members of the public.

You will be a highly organised individual, with good IT skills and will be able to provide efficient first-class customer service to all users of the Service.

**Rewards and benefits**:
It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the best learning and development opportunities to support your ongoing development.

We have a generous holiday allowance which rises as you remain in employment with us up to 32 days, as well as giving you the option to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering.

**Would you like to know more?**:
**Please click here to view the Job Description and Selection Criteria**

**Application Procedure**:
**_ Our commitment to equality, diversity and inclusion_**
- At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We have a number of staff network groups which provide peer support and safe spaces for staff._

**_Our commitment to safeguarding_**
- Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. _
- We will ensure that all our recruitment and selection practices reflect these commitments. _

**_Guaranteed interviews _**
- As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. _
- We are open to discussions about flexible working._
- To stay up-to-date with the latest news and featured jobs from Oxfordshire County Council, follow us on _LinkedIn_, _Facebook_, _Twitter_ and _Instagram_._