Customer Administrator

6 months ago


Marston Green, United Kingdom Elite Personnel Full time

Based on Birmingham Business Park by the NEC you will be working in a fast paced environment dealing with inbound and outbound calls.

Monday to Friday work schedule, 9:00 AM to 5:30 PM, with overtime opportunities available.

**Key Responsibilities**:

- Input data accurately into Excel and other databases, ensuring information is up-to-date and organised.
- Deliver exceptional customer service, exceeding client expectations and building strong relationships.
- Utilise your previous experience in customer service, ideally gained within an office or retail environment, to effectively address client needs.
- Demonstrate proficiency in PC skills, particularly with Microsoft Excel and Word, to navigate databases and produce reports as needed.
- Adhere to company policies and procedures while always maintaining confidentiality and professionalism.
- Previous experience in a similar customer service role, preferably within an office or retail setting.
- Excellent communication skills, both verbal and written, with a professional telephone manner.
- Proficiency in Microsoft Excel and Word, with the ability to input data accurately and produce reports.
- Strong attention to detail and organisational skills to manage multiple tasks effectively.
- Ability to thrive in a fast-paced environment and work well under pressure.

**Benefits**:

- Competitive salary of £25,000 per annum.
- Opportunity to work in a dynamic and supportive team environment.
- Additional benefits package to be discussed during the interview process.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Marston Green (required)

Work Location: In person

Reference ID: 15276


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