F&b Office Administrator

3 weeks ago

London, United Kingdom City Cruises Full time

City Cruises UK, a member of the Hornblower Group's City Experiences division, is a renowned provider of high-quality transportation services and world-class experiences. Our offerings include public dining and sightseeing cruises, as well as private charters for special events such as weddings, corporate gatherings, and birthday parties in London, Poole, and York.

The F&B Office Administrator will support Functions Manager/Head of Food &Beverage and the management team in ensuring that the team delivers fantastic customer experience to our customers by assisting with office administrative tasks. The F&B Office Administrator will be responsible for providing secretarial, clerical and support for not only F&B Manager but also general F&B operations.

**ESSENTIAL DUTIES & RESPONSIBILITIES**
- Arrange the rota for the week ahead - obtaining agency staff as required.
- Ensure staffing levels are sufficient for upcoming guest numbers plus private hire. This will involve liaising with agencies as required
- Complete timesheets for employees and agency staff for functions and charters
- Finalize and submit to agency
- Check invoices for agency are correct
- Ensure supervisor hours are logged and accrued over the year - achieving an annualization of hours
- Troubleshoot problems as they arise
- Raising Purchase Orders through Procure Wizard
- Matching delivery notes to orders and processing invoices on Procure Wizard
- Assist with stock management process and reporting
- Assist Head of F&B with menus and new product execution
- Assist and support departmental managers with budget tracking, control and planning; maintain departmental reference documents
- Prepare weekly/monthly and other requested reports, presentations and other documentation as requested using MS Office.
- Diary management and general office administration
- Plan and organize management meetings, write meeting minutes, and distribute and archive.
- Assistance with any ad hoc tasks as requested by the Functions manger/Head of F&B

**REQUIREMENTS & QUALIFICATIONS**
- Hospitality background with administrative skills and Epos knowledge
- Excellent systems and Microsoft Excel skills
- Exceptional communication skills, both written and verbal, with a positive attitude
- Strong attention to detail, highly organized, pro-active, motivated, and able to work well under pressure and on own initiative.
- Competent trainer for other team members

**Job Types**: Full-time, Permanent

**Salary**: £26,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you previously worked for City Cruises, or applied for a role in the last 6 months?
- Do you require any reasonable adjustments throughout the recruiting process or if successful in post?

**Experience**:

- Administrative experience: 1 year (preferred)
- Food & Beverage: 1 year (preferred)

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