Customer Support Coordinator

2 weeks ago

Tewkesbury, United Kingdom Moog Inc. Full time

Join Our Talent Community

Achieve remarkable things
Experience a culture that empowers and inspires
Create things that the rest of the world only dream of
Moog culture is fundamentally about respect
Job Summary
Moog is recruiting for a Customer Support Administrator to join the Customer Fulfillment team at the Tewkesbury site of Moog Industrial Group on a temporary basis. The Customer Support Coordinator is responsible for the coordination, facilitation and execution of activities required for the Customer Fulfilment relationships with our customers.

The Customer Support Administrator will develop and maintain strong communication links with our customers, Moog subsidiaries and internally with Industrial Group departmental teams. The Customer Support Coordinator acts as a focal point for designated customers; ensuring their purchase order requirements are met and entered accurately across the relevant business systems, corresponding customer files and associated order documentation. Additional duties include conducting order/contract reviews and coordination of enquiries using the various business tools. i.e. MfgPro, SAP, CRM.

With excellent organizational and communication skills, both written and oral, the Customer Support Coordinator will promote Moog Industrial Group’s products and services to help achieve profitable and successful growth of the business in line with our Strategy plans.

Key Requirements
- The ideal applicant will have relevant experience in the Customer Service, Sales, Service provision environment, including significant and direct involvement with customers and service providers.
- Excellent people and communication skills is essential for success in this role.
- Some technical knowledge of Moog products and experience of business operations such as MRP is advantageous
- Strong understanding of business processes and IT skills.

In return, Moog can offer you
- A longstanding career within a culture of trust and innovation. We have excellent staff retention rates and can offer you a career for life if you are seeking longevity in a role.
- 25 Days Annual Leave plus Bank Holidays. We book our Annual Leave in hours which gives everyone flexibility and better work/life balance. Your leave entitlement will increase after 5 years’ service to 26, and we award an additional 5 days’ leave at key service milestones (10, 15, 20 years etc..) for use in that holiday year.
- Excellent Benefits to include BUPA healthcare cover from day 1 of employment (single cover for 3 years, partner cover from year 4, family cover from year 5). Option to add extra people at your own cost.
- Pension contributions starting at 6% increasing to 8% from years 5-10 and 10% from years 10+.
- Further Benefits to include Employee Share Option (Share Incentive Plan or shorter term Employee Stock Purchase Plan) and full salary-sacrifice flexible benefits (covering Gym Membership, additional annual leave purchase, Dental Insurance to name a few).
- This role is working 37.5 hours per week Monday-Friday (start time between 7.30am and 9am).

You Matter at Moog - Our Mission and Vision

At Moog, we believe in the people who work for us. As part of our investment in our people, we make diversity, equity, and inclusion a priority. Our goal is to create a culture where we value, respect, and provide fair treatment and equal opportunities for all employees.

Moog aspires to be a diverse, equitable, and inclusive company where employees are empowered to bring their whole, authentic selves to work every day.

By recognizing and celebrating our differences, we cultivate an environment that’s the right fit for every person inside of it. Moog is a place where employees are empowered to bring their whole, authentic selves to work every day.

It is our core belief that if we take care of our employees, they will take care of our customers, partners, shareholders, and communities where we live and work.

Our people enjoy tackling interesting technical challenges in a culture where everyone trusts each other. Working with us can mean deeper job satisfaction, better rewards and a great quality of life inside and outside of work.

You Can Do This

  • Customer Support Coordinator

    2 months ago

    Tewkesbury, United Kingdom I2I Recruitment Full time

    Location: Tewkesbury Date Posted: March 13, 2023 **Customer Support Coordinator - IMMEDIATE START** **£11.50p/h - Temporary until September** **Tewkesbury | Full Time | Monday - Friday** **About You**: - Excellent people and communication skills - Strong IT skills - Experience with orders would be advantageous. - Very high attention to details with...

  • Customer Account Coordinator

    4 weeks ago

    Tewkesbury, United Kingdom Anderson Recruitment Full time

    Our global client based in Tewkesbury are world leaders in their industry and committed to leading the way in shaping a sustainable future! They are currently recruiting for a Customer Account Coordinator to join their team on a permanent basis.The successful candidate will undertake all the customer services activities communicating effectively with...

  • Customer Account Coordinator

    2 months ago

    Tewkesbury, United Kingdom Anderson Recruitment Full time

    Our global client based in Tewkesbury are world leaders in their industry and committed to leading the way in shaping a sustainable future! They are currently recruiting for a Customer Account Coordinator to join their team on a permanent basis.The successful candidate will undertake all the customer services activities communicating effectively with...

  • Team Coordinator

    2 months ago

    Tewkesbury, United Kingdom Bromford Full time

    If you see yourself as a people person, you enjoy building relationships, supporting colleagues and putting customers first - you belong at Bromford. We believe all customers should have a safe, warm and secure home, a home they are proud to live in. Our localities team work closely with our customers providing essential services to enable them to...

  • Coordinator

    2 weeks ago

    Tewkesbury, United Kingdom Bromford Full time

    As part of our kitchen & bathroom contract support team, you will work alongside the team to plan and coordinate cyclical, planned and reactive maintenance. Your role will have a genuinely positive impact on the lives of thousands of people, fundamental in ensuring Bromford meets its regulatory commitments. You will be handling customer calls; scheduling...

  • Customer Account Coordinator

    4 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Anderson Recruitment Full time

    Our global client based in Tewkesbury are world leaders in their industry and committed to leading the way in shaping a sustainable future! They are currently recruiting for a Customer Account Coordinator to join their team on a permanent basis. The successful candidate will undertake all the customer services activities communicating effectively with...

  • Customer Account Coordinator

    4 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Anderson Recruitment Full time

    Our global client based in Tewkesbury are world leaders in their industry and committed to leading the way in shaping a sustainable future! They are currently recruiting for a Customer Account Coordinator to join their team on a permanent basis. Before applying for this role, please read the following information about this opportunity found below. The...

  • Defects Coordinator

    2 weeks ago

    Tewkesbury, United Kingdom Bromford Full time

    If you are a first-rate coordinator, ideally from a housing background, looking for a new challenge where you can help keep people, their homes, and families safe - you belong at Bromford. As Defects Coordinator, you will be responsible for providing a robust defects rectification service. Being the main contact for internal and external customers, liaising...

  • Production Coordinator

    2 weeks ago

    Tewkesbury, United Kingdom ALICE CAROLINE LTD Full time

    **Production Co-ordinator** **Company Overview** Our mission is to get more people to love sewing, because we believe in joy in the making! The Alice Caroline team enjoys working together to help our customers produce creative sewing projects they can be proud of. This position provides a chance to thrive within a dynamic yet comfortable environment. Our...

  • Business Support Coordinator

    5 days ago

    Tewkesbury, United Kingdom Dalcour Maclaren Full time

    **Dalcour Maclaren** is an innovative and highly dynamic multi-disciplinary consultancy working on a huge range of exciting and diverse projects for a growing client base within Utilities and Infrastructure - think HS2, Offshore wind farms and Nuclear Energy! We are immensely proud to be working on some of the largest infrastructure projects taking place...

  • Customer Account Coordinator

    4 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Anderson Recruitment Full time

    Our global client based in Tewkesbury are world leaders in their industry and committed to leading the way in shaping a sustainable future! They are currently recruiting for a Customer Account Coordinator to join their team on a permanent basis. The successful candidate will undertake all the customer services activities communicating effectively with...

  • Customer Account Coordinator

    4 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Anderson Recruitment Full time

    Our global client based in Tewkesbury are world leaders in their industry and committed to leading the way in shaping a sustainable future! They are currently recruiting for a Customer Account Coordinator to join their team on a permanent basis. The successful candidate will undertake all the customer services activities communicating effectively with...

  • Production Coordinator

    2 weeks ago

    Tewkesbury, United Kingdom ALICE CAROLINE LTD Full time

    **Production Co-ordinator** **Company Overview** Our mission is to get more people to love sewing, because we believe in joy in the making! The Alice Caroline team enjoys working together to help our customers produce creative sewing projects they can be proud of. This position provides a chance to thrive within a dynamic yet comfortable environment. It...

  • Customer Support Coordinator

    1 week ago

    Tewkesbury, United Kingdom I2I Recruitment Full time

    **Responsibilities**: **Key Responsibilities**: - Order processing both booking in, releasing and preparing delivery notes - General office duties, filing, archiving - Data preparation and maintaining customer profiles - Attending various team meetings - Use relevant systems to keep detailed notes on all conversations with customers - Communicate with...

  • Service Coordinator

    2 months ago

    Tewkesbury, United Kingdom RE Recruitment Full time

    My client based in Tewkesbury just off the M5 are looking for a Service Coordinator to join the ever growing team. With plenty of opportunity for growth and a chance to join an established company this is a fantastic opportunity. Working Monday to Friday09:00 - 17:00pm with a salary of £24,000 - £26,000 this is a brilliant position. Roles and...

  • Service Coordinator

    3 weeks ago

    Tewkesbury, United Kingdom Re Resource Group Full time

    My client based in Tewkesbury just off the M5 are looking for a Service Coordinator to join the ever growing team. With plenty of opportunity for growth and a chance to join an established company this is a fantastic opportunity. Working Monday to Friday 09:00 - 17:00pm with a salary of £24,000 - £26,000 this is a brilliant position. Roles and...

  • Kitchen and Bathroom Coordinator

    2 months ago

    Tewkesbury, United Kingdom Bromford Full time

    As part of our kitchen & bathroom contract support team, you will work alongside the team to plan and coordinate cyclical, planned and reactive maintenance. Your role will have a genuinely positive impact on the lives of thousands of people, fundamental in ensuring Bromford meets its regulatory commitments. You will be handling customer calls; scheduling...

  • eCommerce Coordinator

    4 weeks ago

    tewkesbury, United Kingdom Anderson Recruitment Full time

    Our client who is the leading supplier in their industry and have experienced impressive growth within the last few years are currently recruiting for an organised individual to enhance their small and friendly team as an eCommerce Coordinator on a full-time permanent basis from their offices based in Tewkesbury.This is an excellent opportunity for a...

  • Stores Coordinator

    2 months ago

    Tewkesbury, United Kingdom Kingscroft Professional Resources Full time

    Have you worked as a Warehouse or Stores Coordinator and are looking for a new role? Are you well organised with strong admin and communication skills and confident in shop floor, stores / warehouse environment? Could you do a Stores Coordinator role formanufacturing business? The role Involves: **Responsibilities**: - Taking delivery of Goods In checking...

  • Project Coordinator

    5 days ago

    Tewkesbury, Gloucestershire, United Kingdom RE Recruitment Full time

    Are you looking for a role where everyday is different, varied and you can learn new skills? Are you looking for a role where you can progress within 6 months? You will be a valued member of a busy team joining a national company. Working on various projectsand directly with the project managers you will be coordinating the engineers and making sure all...