Apprentice Patient Services Team Administrator

1 month ago


Tavistock, United Kingdom PMA LTD Full time

**Tavyside, **ABBEY RISE, TAVISTOCK, PL19 9FD

**What will the apprentice be doing?**

The practice is offering a varied role to support the learning and development of its medical administrator which will include a cross section of the areas of administration at the practice.
- Processing of incoming and outgoing mail
- File and store records as required
- Photocopy documentation as required
- The processing of changes to patient registration, deduction of record and new patient registration
- Process requests for information i.e., SAR, insurance / solicitor’s letters and DVLA forms
- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquires in an effective manner
- Maintain an accurate referrals database
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Input data into the patient’s healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Manage all administrative queries as necessary
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general administrative tasks as requested.

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Full on the job training
- Online mandatory and statutory training

The successful apprentice will be enrolled on the Business Admin apprenticeship level 3 with PMA Ltd.

**Working week**

Monday - Friday 8.30 -5.00 with one hours unpaid lunch break Occasional Autumn Saturday shifts paid on an overtime basis for vaccination clinics

**Expected duration**

18 Months

**Possible start date**

04 Sep 2023

**Date posted**

10/08/2023

**Apprenticeship level**

Advanced
Level 3 (A level)

**Reference number**

VAC1000188477

**Positions**

1 position available

**What training will the apprentice take and what qualification will the apprentice get at the end?**

The successful apprentice will be enrolled on the Business Admin apprenticeship level 3 with PMA Ltd.

**What is the expected career progression after this apprenticeship?**

After gaining the experience and completing a level 3 in business administration, you will be able to work within the GP primary care sector or in a similar setting.

**Requirements and prospects**

**Desired skills and personal qualities**
- IT skills
- Organisation skills
- Customer care skills
- Time Management

**Qualifications**
- GCSE or equivalent English (Grade Grade 4/C) desirable
- GCSE or equivalent Maths (Grade Grade 4/C) desirable

**Desired skills and personal qualities**
- IT skills
- Organisation skills
- Customer care skills
- Time Management

**About the employer**

Tavyside is a rural practice situated in the market town of Tavistock on the edge of Dartmoor, with a branch surgery at Lifton. Serving 14,500 patients, Tavyside is a training practice, facilitating GP Registrars and medical students and is a committed, active member of the West Devon PCN. We currently have eight GP partners and nine salaried GPs and are supported by a highly skilled and committed Management, Nursing and Administration Team. The practice pride ourselves on our ‘open door’, team orientated ethos.

**Apprenticeship standard**

Business administrator
Level 3 (A level)

**Job Type**: Apprenticeship

**Salary**: £10,296.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Please could you confirm you are aware this is an apprenticeship role

Work Location: In person

Reference ID: VAC1000188477



  • Tavistock, United Kingdom Lifetime Training Full time

    As an apprentice you will: Work as part of the team to ensure we maintain great service for all our customers Undertake placements in areas of the business to develop your knowledge and skills Have a structured training programme and development plan in place Be supported by your manager and Training team to help you progress If you like a fast paced, fun...


  • Tavistock, United Kingdom University Hospitals Plymouth NHS Trust Full time

    An exciting opportunity has arisen for a 37.5 hours per week post for a Band 2 Administrator to join the Admin Team in Tavistock Hospital & Clinic in the West Devon Locality. We are seeking a highly motivated individual to join the team to provide admin support to the Inpatient Medical Ward, Surgical Ward, Outpatients and Minor Injuries Unit at two sites,...


  • Tavistock, United Kingdom Essential Employment Full time

    **Electoral Services Officer / Administrator needed in Plymouth, £12.70ph **PAYE - Reference: 5224904** In this role you will provide administrative support to the Electoral Services team to ensure all electoral services are run efficiently within the legislative guidelines, are open, transparent, and accessible to the public and other stakeholders. May...


  • Tavistock, United Kingdom Beacon communication services Full time

    We require Project Support Administrators to work as part of our projects department within the fast moving telecoms sector. You will be required to participate in the organisation and coordination of our field workers, ensuring the smooth running of the day to day schedules, preparation of associated reports and documentation. You would be joining a busy...


  • Tavistock, United Kingdom Spring Hill Specialist Dental Centre Full time

    We are a specialist referral centre as well as having a well established general patient list so the role will involve dealing with both our long-standing valued patients as well as new patients coming to see our specialists under referral. Benefits include uniform, discount on dental check-ups/treatment, team days out and an end of year bonus (dependent on...

  • Administrator

    1 month ago


    Tavistock, United Kingdom X2recruit Full time

    X2 Recruit are looking for an Electoral Services Officer for our Client in Tavistock. West Devon Borough Council are holding Borough and Town/Parish Council Elections on 4 May 2023 and the Electoral Services Team need your help! This is an exciting opportunity for an enthusiastic individual to join the West Devon Electoral Services team who are responsible...


  • Tavistock, United Kingdom Matching Staff Solutions Ltd Full time

    We are seeking an administration assistant for our client in Tavistock.You will be part of a small team with your main duty being to complete archiving of files. This will require attention to detail, and an ability to be self-motivated for a repetitive task. **Due to site location, own transport is essential.** **THIS ROLE IS FOR A PERIOD OF A COUPLE OF...

  • Community Nurse

    4 days ago


    Tavistock, United Kingdom Livewell Southwest Full time

    Job summary hours per week. TheCommunity Nursing Team provide nursing care to patients in their own homes inthe beautiful setting of west Devon. The Community Nursing Servicesits within a health and social care team so the work involves working with anintegrated approach to care, making every contact count. The team work closelywith GP partners,...

  • Care Navigator

    4 weeks ago


    Tavistock, United Kingdom Tavyside Health Centre Full time

    The following are the core responsibilities of the Care Navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels Professionally process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition, through...


  • Tavistock, United Kingdom Tamar Energy Community Full time

    We are looking for a talented and enthusiastic person to administer and support our small home energy advice team, and retrofit coordination partners, in the development and delivery of our home energy and retrofit advice service; together with the administration of our range of community focussed projects that define and fund our service. You’ll be a...


  • Tavistock, United Kingdom Mount Kelly Full time

    **Premises and Transport Administrator**: An opportunity has arisen for an experienced Premises and Transport Administrator to join Mount Kelly. The role will support the Director of Finance and Operations to ensure compliance in areas including Transport and Premises. The role is part-time working 30 hours per week and all year. There will be some...


  • Tavistock, United Kingdom Charitable Giving Full time

    Monday - Friday 9am - 5pm (30 minutes unpaid lunch break) Total hours per week: 37.50 Apprenticeship level Intermediate Level 2 (GCSE) This is a great opportunity for an enthusiastic and reliable individual who can work well under pressure and blend into a team environment. The apprenticeship role will cover most aspects of business administration and...


  • Tavistock, United Kingdom Charitable Giving Full time

    Monday - Friday 9am - 5pm (30 minutes unpaid lunch break) Total hours per week: 37.50 Apprenticeship level Intermediate Level 2 (GCSE) This is a great opportunity for an enthusiastic and reliable individual who can work well under pressure and blend into a team environment. The apprenticeship role will cover most aspects of business administration and...


  • Tavistock, United Kingdom Bambinos child care centres Full time

    We are currently recruiting for a level 3 apprentice to join them on a full time permanent basis. This is a great opportunity to kick-start a career as a Nursery Nurse Apprentice and to take a level 3 Childcare and education qualification. You would need to be motivated, enthusiastic and have a positive attitude, as well as caring, friendly and have a 'can...


  • Tavistock, United Kingdom Beacon Communication Services Ltd Full time

    Beacon Communication Ltd work in the mobile communications sector acquiring and building sites for the Mobile Operators. We require a Design and Dependency Coordinator to work within our design department in the fast-moving telecoms sector. You need to instruct and organise a variety of surveys and structural checks for the purpose of being able to progress...

  • Support Administrator

    1 month ago


    Tavistock, United Kingdom University Hospitals Plymouth NHS Trust Full time

    An exciting opportunity has arisen for a 37.5 hours per week post for a Band 2 Administrator to join the Admin Team in Tavistock Hospital & Clinic in the West Devon Locality. We are seeking a highly motivated individual to join the team to provide admin support to the Inpatient Medical Ward, Surgical Ward, Outpatients and Minor Injuries Unit at two sites,...

  • Pharmacy Assistant

    4 days ago


    Tavistock, United Kingdom Day Lewis Pharmacy Full time

    **Pharmacy Assistant - PL19 8BU - Tavistock** **Join our Day Lewis Pharmacy Team at Tavistock** **Hrs of work....... 26.5 hours per week (to include every other Saturday Morning).** Day Lewis are seeing a full time Pharmacy Assistant - Dispenser. If succesful this role will support your development and future career in Medicine and Clinical Care. We are...


  • Tavistock, United Kingdom Appcastenterprise Full time

    ???????**Qualified Dental Nurse** **???????£1000 Joining Bonus!** **We are looking for a part-time qualified dental nurse to join our friendly, experienced and supportive practice team in Tavistock**. As part of {my}dentist, you’ll be joining the UK’s leading provider of dentistry, which supports more than 4 million patients each year to get access...

  • HR Consultant

    6 days ago


    Tavistock, United Kingdom H R Support Consultancy Full time

    Job summary Main duties and responsibilities HR Duties - Working with local, and national Clients to provide HR Resource - Including: - Recruitment and Selection - Preparation and issue of Contracts and Handbooks - Redundancy - Disciplinary and Grievance advice - Absence management and liaison with OH - Benchmarking on terms and conditions - Immigration...

  • Locum Dentist

    2 weeks ago


    Tavistock, United Kingdom mydentist Full time

    We are looking for a Locum Dentist to join our patient focused, highly experienced and supportive practice team in Tavistock. £15 per UDA + new patient premium  We offer a competitive package and all the support you need to provide outstanding care to patients and grow the career you want:  Fantastic earning potential from the new patient...