Apprentice Business and Client Support

2 months ago


Tavistock, United Kingdom Charitable Giving Full time

Monday - Friday 9am - 5pm (30 minutes unpaid lunch break)

Total hours per week: 37.50

Apprenticeship level

Intermediate Level 2 (GCSE)

This is a great opportunity for an enthusiastic and reliable individual who can work well under pressure and blend into a team environment.

The apprenticeship role will cover most aspects of business administration and customer/client support tasks but will mainly involve
- Data processing of client financial records
- Regular use of telephone and electronic communication systems for liaison with clients and external agencies
- As many tasks involve keyboard entry accurate keyboard skills and a calm, focussed attitude, and attention to detail are essential

Requirements and prospects

Desired skills
- An understanding of the company role and empathy for charitable causes
- Excellent ICT skills and working knowledge of Excel/Word etc. would be an advantage
- Confident telephone/communication skills
- Enthusiastic approach to own/self-development

Personal qualities
- A positive, can-do and flexible attitude to all work tasks
- Calm and able to work under pressure
- Effective team player, keen to work with others
- Reliable, trustworthy, and respectful client confidentiality at all times

Desired qualifications
- Maths/English - GCSE 9 - 4 (A* - C Grades) - or equivalent
- A recognised ICT qualification would be beneficial

Future prospects

Things to consider

About the employer

Charitable Giving is an established HMRC approved payroll giving agency, specialising in processing regular charitable donations. Charitable Giving are based in a purpose-built office on a small industrial area just outside Tavistock.

As per HMRC requirements for PG Agencies, Charitable Giving has UK charitable status recognised by the Charity Commission.

Employer
Charitable Giving

Address

Unit C4

Union Mine Road

Tavistock

PL19 0NS

Training

Training provider
Focus Training

Applications for this apprenticeship are being processed by Focus Training (SW) Ltd
- Full Customer Service Level 2 Standard
- On the job training to support role development
- Off the job training (College attendance) to support qualification requirements
- Functional Skills Support (maths/English) - if required

**Job Types**: Full-time, Apprenticeship

**Salary**: £9,379.50 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tavistock, PL19 0NS: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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