Customer Consultant

3 months ago

Caerphilly, United Kingdom Principality Building Society Full time

**Customer Consultant (Caerphilly)**:
**BELONG.** There’s no place like Principality

Our home is your home. So, when you decide to join the team, we’ll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you - when it comes to belonging, there really is no place like Principality. We **keep it flexible **wherever possible; we encourage you to **look after yourself**; we **do our bit** in the communities we serve and support you in doing the same, and we promise to **get better together**.

Some reasons you may want to consider working with us; we have newly refurbished branches that are committed to serving the local high-street, we’re an award winning employer officially recognised as one of the best Super Large Organisations and ranked 6th place for well-being. You will have a career that gives you the platform to achieve amazing things, we have an extensive financial and well-being benefits package ‘’Belong’’ designed to put our people first, we have consistent colleague engagement scores of over 85% and a caring community of supportive Networks. But that’s not all, discover why there’s really no place like Principality; Careers (principality.co.uk).

Not from a Financial Services background? No problem We are always on the lookout for talented individuals to join our teams. You do not need any previous experience, we will teach you everything you need to know.

As a Customer Consultant, you will be the person most customers interact with first, either face to face, via the telephone or online. You’ll identify and support their financial requirements, passing them on to expert colleagues, when necessary. We are committed to developing your skills and experience to enable you to provide a standout customer experience, making our customers feel welcomed and supported when they interact with us.

We will help you to build a rewarding and successful career with opportunities to develop, grow and progress your career with us, should you wish.

**_ ‘’We are passionate about creating an inclusive workplace where diversity is celebrated and where colleagues feel a sense of belonging’’_** Daniel Priest, Inclusion Manager. But don’t just take our word for it, see what our colleagues say about working here too; Careers (principality.co.uk)

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