Senior Customer Consultant
7 months ago
**Senior Customer Consultant (Operational - Caerphilly)**:
**BELONG.** There’s no place like Principality
Our home is your home. So, when you decide to join the team, we’ll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you - when it comes to belonging, there really is no place like Principality. We **keep it flexible **wherever possible; we encourage you to **look after yourself**; we **do our bit** in the communities we serve and support you in doing the same, and we promise to **get better together**.
Some reasons you may want to consider working with us; we have newly refurbished branches that are committed to serving the local high-street, we’re an award winning employer officially recognised as one of the best Super Large Organisations and ranked 6th place for well-being. You will have a career that gives you the platform to achieve amazing things, we have an extensive financial and well-being benefits package ‘’Belong’’ designed to put our people first, we have consistent colleague engagement scores of over 85% and a caring community of supportive Networks. But that’s not all, discover why there’s really no place like Principality; Careers (principality.co.uk)**.**
As a branch manager, you will work alongside your branch team, providing inspirational leadership, build effective working relationships, coach and develop colleagues to deliver a performance in line with our strategic objectives and regulatory standards.
You’ll make sure your branch plays an important role at the heart of the community, recognising customer needs and support them to find the right financial solutions in a welcomed and supported environment.
Our branch team are busy helping customers face to face in branch, over the telephone and online, so you’ll have to be proactive in planning, agile, resilient and ready to prioritise customer needs to achieve a standout customer experience with positive outcomes.
We will help you to build a rewarding and successful career with opportunities to develop, grow and progress your career with us, should you wish. This role requires previous leadership experience, preferably in a retail environment.
**_ ‘’We are passionate about creating an inclusive workplace where diversity is celebrated and where colleagues feel a sense of belonging’’_** Daniel Priest, Inclusion Manager. But don’t just take our word for it, see what our colleagues say about working here too; **(URL to Employer Brand brochure)
-
Customer Relations Consultant
7 months ago
Caerphilly, United Kingdom PHS Group Full time**Skilled at Customer Retention and local to Caerphilly?** **Customer Relations Consultant** **Caerphilly** **Good salary with bonus structure and excellent benefits** **Full time, permanent position** Do you have Customer Relations experience in an office or contact centre? Are you looking for a secure role with a successful company that is local to...
-
Customer Relations Consultant
1 week ago
Caerphilly, United Kingdom PHS Group Limited Full timeAbout The Role **Skilled at Customer Retention and local to Caerphilly?** **Customer Relations Consultant** **Caerphilly** **Good salary with bonus structure andexcellent benefits** **Full time, permanent position** Do you have Customer Relations experience in an office or contact centre? Are you looking for a secure role with a successful company that is...
-
Customer Relations Consultant
4 days ago
Caerphilly, United Kingdom PHS Group Full time**Skilled at Customer Retention and local to Caerphilly?** **Customer Relations Consultant** **Caerphilly - full time with excellent benefits** Do you have Customer Relations experience in an office or contact centre? Are you looking for a secure role with a market leading company that is local to you? Great at finding resolutions? If you are based in...
-
Customer Relations Consultant
1 week ago
Caerphilly, United Kingdom PHS Group Limited Full timeAbout The Role **A day in the life of a Customer Retention Consultant at phs will involve;**: - Responding to a variety of cancellation requests ensuring full requirements are identified accurately and fulfilling our customer promise of "1st time resolution" whilst attempting to save the business. - Assist in the reduction of customer churn by being...
-
Customer Relations Consultant
2 weeks ago
Caerphilly, United Kingdom PHS Group Limited Full timeAbout The Role **_Customer Relations Consultant_**: **_A day in the life of a Customer Relations Consultant at phs will involve;_**: - _Responding to a variety of cancellation requests ensuring full requirements are identified accurately and fulfilling our customer promise of "1st time resolution" whilst attempting to save the business._ - _Assist in the...
-
Senior Customer Consultant
7 months ago
Caerphilly, United Kingdom Principality Full time**BELONG.** There’s no place like Principality Our home is your home. So, when you decide to join the team, we’ll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you - when it comes to belonging, there really is no place like Principality. We **keep it flexible...
-
Senior Consultant in Elderly Care
4 days ago
Caerphilly, United Kingdom Triple West Medical Full timeAre you a seasoned Senior Consultant in Elderly Care looking for a new challenge? Do you have a passion for delivering high-quality patient care and advancing medical knowledge? Look no further than Triple West Medical!Company OverviewAs a leading healthcare provider in Wales, we are dedicated to delivering exceptional patient care and pushing the boundaries...
-
Telesales Consultant
4 days ago
Caerphilly, United Kingdom PHS Group Full time**_PHS Ireland Telesales Consultant _** **_Dublin_** **_ Competitive salary and uncapped commission. _** **_Full time, permanent position, office based_** **_ Great hours (Monday - Friday, no weekends or evenings)_** **_ Excellent at Telesales? Live in Dublin? Come and be a part of our successful Telesales team!_** **_ Role Overview:_** - To deliver...
-
Customer Relations Consultant
2 weeks ago
Caerphilly, United Kingdom PHS Group Limited Full timeAbout The Role **Customer Relations Apprenticeship at our Caerphilly Contact Centre** **Customer Relations Apprentice (Foundational Apprenticeship Level 2)** **Caerphilly Head Office** **£10,000 plus further benefits** **Full Time position, great hours Monday to Friday, no evenings or weekend working** Are you based in or near Caerphilly? Do you enjoy...
-
Business Development Consultant
1 week ago
Caerphilly, United Kingdom PHS Group Limited Full time**Business Development Consultant** **phs Hygiene South Wales** **What kind of person are you?** The right person will ideally be a field-based salesperson with experience in developing a sales strategy to acquire new business from small to medium customers across multiple industries. This is a high activity, fast turnover, targeted role so you must thrive...
-
Sales Consultant
3 weeks ago
Caerphilly, United Kingdom Sky Full timeAbout the RoleThis is an exciting opportunity to join our Contact Centre team in Cardiff as a Sales Consultant. You will play a key role in handling inbound calls from existing customers, identifying their needs, and providing tailored solutions to retain their business.Key ResponsibilitiesEngage with customers on inbound calls, building relationships and...
-
Customer Service Manager
1 week ago
Caerphilly, United Kingdom Cpl Life Sciences Full timeCustomer Service Manager Location: Caerphilly salary: 17.43 - 20 per hour Duration: 6 months with likely opportunity to go permanent job spec: Join the leadership team of dedicated Customer Service Centre in Caerphilly and become part of a dynamic department that loves their work. As a respected Customer Service Manager reporting directly to the Head of...
-
Customer Order Advisor
6 days ago
Caerphilly, United Kingdom Focus Resourcing Full timeWe are currently looking to recruit a scheduled order advisor for our local employer of choice. The role will involve interpreting and processing orders from our customers. You will be collaborating closely with the internal teams, to ensure that customer orders are accurately processed and delivered to schedule, from initial order, through...
-
Customer Service Supervisor
1 week ago
Caerphilly, United Kingdom Cpl Life Sciences Full time**Location**: Caerphilly **Duration**: 6 months with likely opportunity to go permanent **job specification**: As a Customer Service Supervisor, you will be responsible for the Scheduling and Planning team. You will ensure all jobs can start by coordinating all elements needed to complete the job on time in full including hired access, permits, materials...
-
Customer Service Supervisor
1 week ago
Caerphilly, United Kingdom Page Personnel Finance Full timeAs a respected Customer Service Supervisor, you will be responsible for the Scheduling and Planning team, whereby you will ensuring all jobs can start by coordinating all elements needed to complete the job on time in full including hired access, permits,materials and labour. You will help build new ways for teams to interact on a daily basis with customers,...
-
Customer Service Supervisor
1 week ago
Caerphilly, United Kingdom Cpl Life Sciences Full timeCustomer Service Supervisor Location: Caerphilly salary: 14.35 16.40 per hour Duration: 6 months with likely opportunity to go permanent job spec: As a respected Customer Service Supervisor, you will be responsible for the Scheduling and Planning team, whereby you will ensuring all jobs can start by coordinating all elements needed to complete the job on...
-
Customer Service Representative
2 weeks ago
Caerphilly, United Kingdom Capulus Limited Full timeJob description **The Company** Capulus operate in the UK Motor Fleet market, Providing Motor Fleet insurance in the UK through a highly experienced and dedicated underwriting team with a versatile approach to writing business. We combine flexible underwriting and excellent customer service to deliver a highly professional and efficient service. Due to...
-
Customer Service Manager
2 weeks ago
Caerphilly, United Kingdom Page Personnel Finance Full timePage Group are excited to be partnered with a rapidly growing organisation based in Caerphilly to recruit a Customer Service Manager on a full time, permanent basis. **Client Details** The organisation is currently undergoing a new product launch going live in October and the product will be the first of it's kind in their market. They are forecasting...
-
Customer Service Representative
2 weeks ago
Caerphilly, United Kingdom Capulus Limited Full timeJob description **The Company** Capulus operate in the UK Motor Fleet market, Providing Motor Fleet insurance in the UK through a highly experienced and dedicated underwriting team with a versatile approach to writing business. We combine flexible underwriting and excellent customer service to deliver a highly professional and efficient service. Due to...
-
Customer Service Manager
1 week ago
Caerphilly, United Kingdom Page Personnel Finance Full timeAs a respected **Customer Service Manager** reporting directly to the Head of Customer Service, you will manage supervisors and associates, whereby you will help to drive customer satisfaction, identify performance issues and work with seniorbusiness leaders to improve and evolve customer service. **Client Details** The successful**Customer Service...