Administrator - Customer Service and Finance

3 days ago

Loughborough, United Kingdom Inspire Recruitment Full time

** Please note - Due to company location you must be able to drive and have access to a vehicle**

Are you a versatile administrative professional with a knack for juggling multiple tasks? Do you thrive in a fast-paced environment where your organisational skills and commercial acumen are put to the test? If you're looking for a dynamic role that allows you to interact with customers and handle various administrative responsibilities, then this opportunity is perfect for you

We are seeking an Administrative superstar to join our team and become an integral part of our organisation. In this role, you will be the go-to person for all things administrative, ensuring smooth operations and exceptional customer service. Your ability to multitask, prioritise, and communicate effectively will be the key to your success.

**Responsibilities**:
Customer Service:

- Serve as the primary point of contact for customers, managing the order intake process and accurately loading information into our MRP system (full training provided).
- Coordinate customer deliveries and ensure timely and accurate invoicing.
- Arrange delivery slots to meet customer requirements and maintain a high level of satisfaction.
- Act as the bridge between customers and internal departments, providing insights and addressing any queries or concerns.
- Monitor and control stock levels of standard and repeating products, ensuring optimal inventory management.

Finance:

- Set up new customer and supplier accounts, maintaining accurate and up-to-date records.
- Verify and file customer invoices, ensuring accuracy and compliance.
- Upload invoices to customer portals, streamlining the billing process.
- Assist with ad hoc financial duties as required, providing support across payroll, sales ledger, purchase ledger, and cashbook functions (training will be provided).

**Requirements**:

- Proven experience in a similar administrative role, demonstrating exceptional organisational and multitasking abilities.
- Commercially astute with a keen eye for detail and the ability to prioritise tasks effectively.
- Excellent communication skills, both written and verbal, with the ability to interact confidently and professionally with employees and visitors at all levels.
- Proficiency in Microsoft packages, particularly Word, Excel, and Outlook.
- A positive attitude, approachability, and a dedication to delivering exceptional customer service.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Loughborough, Leicestershire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: GGBAFIN

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