Call Centre Operator
4 weeks ago
**Duties**:
- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on customer requests or resolve issues
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Communicate effectively with customers in English and Spanish
- Maintain a high level of phone etiquette at all times
**Qualifications**:
- Proficiency in English
- Excellent communication skills, both verbal and written
- Strong analytical skills to assess customer needs and provide solutions
- Ability to multitask and work in a fast-paced environment
- Bilingual or multilingual capabilities are a plus
**Job Types**: Full-time, Permanent
Pay: From £25,306.02 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 20/05/2024
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