Call Centre Operator

4 weeks ago


London, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on customer requests or resolve issues
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Communicate effectively with customers in English and Spanish
- Maintain a high level of phone etiquette at all times

**Qualifications**:

- Proficiency in English
- Excellent communication skills, both verbal and written
- Strong analytical skills to assess customer needs and provide solutions
- Ability to multitask and work in a fast-paced environment
- Bilingual or multilingual capabilities are a plus

**Job Types**: Full-time, Permanent

Pay: From £25,306.02 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 20/05/2024


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