Reception Team Member

7 days ago


Cardiff, United Kingdom IBIS BUDGET Full time

Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
- Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
- Document accurately all internal and guest messages. Distribute according to specified Hotel procedure.
- Maintain an accurate internal phone list for accurate transfer of calls. Connect International and Operator Assisted calls for guests, record accurate charges.
- Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
- Attend to other duties as requested by Management and Supervisors
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
- Take orders through POS system.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Any other reasonable request as required by your Supervisor or Hotel Management.
**Work Experience**:

- Previous Customer Service Experience.
- Cash handling experience.
- Previous Hotel experience in a similar room (Desired).
- Guest oriented, service minded, and attentive to details.
- Sparkling personality.
- Well organised.
- Team spirit.

**Benefits**:

- Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
- Free Bonus Breaks Voucher.
- Friends & Family Rates.
- Pension Scheme.
- Childcare Voucher Scheme.
- Cycle to Work Scheme.
- Eye Test Vouchers.
- Staff Uniforms Provided.
- Employee Support through confidential Advice Line 24/7.
- £9.80/hour And Annual salary increase.


  • Reception Team Member

    7 months ago


    Cardiff, United Kingdom Sleeperz Full time

    **Sleeperz Cardiff** is currently recruiting for a **Reception Team Member** to join their friendly team! Sleeperz offer warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join our team in Cardiff! At Sleeperz our mission is to create stylish, distinctive lifestyle hotels in emerging central locations,...

  • Reception Team Member

    7 months ago


    Cardiff, United Kingdom Sleeperz Full time

    **Sleeperz Cardiff is currently recruiting for a Reception Team Member to join their friendly team!** Sleeperz offer warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join our team in Cardiff. At Sleeperz our mission is to create stylish, distinctive lifestyle hotels in emerging central locations,...


  • Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge cardiff central queen street as a Night Reception Team Member on a Full Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun...

  • Reception Team Member

    7 months ago


    Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Cardiff Whitchurch as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Reception Team Member

    2 months ago


    Cardiff, CF10, Cardiff, United Kingdom Sleeperz - Cardiff Full time

    Sleeperz offer warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join our team in Cardiff At Sleeperz our mission is to create stylish, distinctive lifestyle hotels in emerging central locations, offering great value and friendly hospitality. All of our hotels are in the heart of the action, easily...

  • Reception Team Member

    7 months ago


    Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Cardiff M4 as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment - 50%...


  • Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Cardiff Atlantic Wharf as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...


  • Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Cardiff M4 as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment -...


  • Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Cardiff Central Queen Street as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun...


  • Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Cardiff Atlantic Wharf as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...


  • Cardiff, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Cardiff Whitchurch Travelodge as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun...


  • Cardiff, Cardiff, United Kingdom Cardiff University Full time

    About the RoleCardiff University is seeking a highly professional and efficient reception/administration staff member to provide exceptional customer service in our multiple buildings. This role requires a friendly and approachable individual who can effectively communicate with students, external customers, and visitors.Main ResponsibilitiesProvide a...


  • Cardiff, United Kingdom Cityroomz Full time

    **Sleeperz Cardiff is currently recruiting for a Receptionist to join their friendly team!** We offer warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join our Cardiff team. All of our hotels are in the heart of the action, easily accessible by mainline rail stations and local transport. The city’s...

  • Reception Supervisor

    6 months ago


    Cardiff, United Kingdom Dick Lovett Full time

    Are you looking for an opportunity to take on an exciting new role and the next step the in your career? As we prepare to move to our brand-new state-of-the art facility just off Junction 28 of the M4 near Newport, we are looking for a Reception Supervisor who will be excited by the prospect of working in our new dealership surrounded by exciting Porsche...


  • Cardiff, Cardiff, United Kingdom Mercure Cardiff North Hotel Full time

    At Mercure Cardiff North Hotel, we are seeking a highly skilled and experienced Night Supervisor to join our team. As a key member of the hotel's front desk operations, you will be responsible for ensuring seamless guest services during late-night hours.">The estimated salary for this role is £12.00 per hour.Job Description:In this challenging and rewarding...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    At Educators Wales, we strive to create a supportive environment for children with additional needs and disabilities.We are seeking an Inclusion Team Member to join our team of dedicated professionals. This full-time temporary position will be based in Cardiff and will involve working 37 hours per week across 52 weeks until 31st August 2025.About the JobThe...


  • Cardiff, United Kingdom Village Hotels Full time

    Assistant Reception Team Manager - CardiffFirst impressions are the most important right? Our welcoming reception areas are a hive of activity and at the epicentre of the action. Often the first and last point of contact for our guests and the first place to go for advice or assistance, service here needs to be second to none. This diverse and challenging...


  • Cardiff, Cardiff, United Kingdom Bupa Dental Care Full time

    A Rewarding Career Opportunity in Dental NursingBupa Dental Care Cardiff, Mermaid Keys, is seeking an experienced Qualified Dental Nurse/Receptionist to join their team. As a valued member of our practice, you will enjoy a competitive salary of £30,000 - £45,000 per annum, based on your skills and qualifications.This role offers a wide range of benefits,...

  • Reception Team Member

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Bupa Global Full time

    Job DescriptionThis role involves acting as the first point of contact for visitors and callers, providing advice and support, and conducting show-arounds within the care home. The successful candidate will also support the Home Manager and Administrator with administrative tasks and deal with enquiries in a timely manner.ResponsibilitiesAct as the first...

  • Reception Supervisor

    7 months ago


    Cardiff, United Kingdom The Ivy Cardiff Full time

    **RECEPTION SUPERVISOR** Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic **Senior Receptionist** to join our dynamic and supportive team in one of the UK’s most-loved restaurant...