Insight Partner

3 days ago

Welwyn Garden City, United Kingdom Tesco Full time

About the role

The insight team’s mission is to influence and enable Tesco leadership to make confident decisions because we understand Customers and Colleagues better than anyone. Our key priorities are setting the colleague agenda, commercialising insight, business partnering internally and externally, storytelling and democratising insight.

The Every Voice Matters colleague listening programme launched in January 2020 with the annual deep dive. This was quickly followed by the launch of a weekly listening programme. This is a high profile position suited to an individual with expert relationship building skills and a consultative approach. In this role you will use extensive insight expertise to build positive relationships with colleagues from middle management to Board level across Tesco Group (including subsidiaries). You will partner with Group People Strategy to ensure People objectives are directly influenced by the insight from the Every Voice Matters programme.

You will be responsible for
- Being the 'Insight face' of the Every Voice Matters programme; the 'go to' for Centre of Excellence People Director and People Directors for all markets and subsidiaries; ensuring the insight design provides robust, tangible results actionable at team through to Exec level
- Accountable for the thoroughness of insight gathered across Group, through the design of the blueprint, communication of the design and monitoring of the process
- Implementing and developing a long term plan for Every Voice Matters programme, which enables the evaluation of full colleague lifecycle
- Lead the insight discussions at the weekly SteerCo sessions, sponsored by Group Insight and Foresight Director and the UK and ROI People Director
- Working closely with SteerCo to understand the requirements at the Exec level and communicating the brief to our HR consultancy to deliver impactful stories that clearly identify focus areas that are consistent across Group, and which support local leaders to identify focus areas specific to their business
- Partnering day to day across functions as the insight lead on the Every Voice Matters 'home team'. The 'home team' is a natural work team including representation from our tech agency partner (external), HR consultancy partner (external), Group People Strategy manager, Insight executives, Tesco technology and the central Project manager
- Coordinating and leading colleague insight resource comprising of in-house, agency and TBS personnel to deliver against stakeholder needs.
- Maximising the value and expertise of external partnerships, whilst finding opportunities for upskilling colleagues and bringing work in house where it makes business sense to do so

You will need
- Proven experience in Insight or consultancy roles, demonstrating ability to identify and communicate insights that drive a positive change in business decisions and performance. Or alternatively, extensive experience working in strategic people function translating insights into action and helping to define and shape a listening strategy
- Adept at evaluating people strategy using colleague research techniques and translating colleague insight back into strategic recommendations
- Demonstrable experience of working with and influencing senior stakeholders - Director level and above
- Preferably you'll understand how Tesco works, or will have worked in or with colleague insight in a large organisation in similar industry, or with similar characteristics

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work These include but aren’t limited to:

- Annual bonus scheme
- Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
- Retirement savings plan - save between 4% and 7.5% and Tesco will match yo

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