Insight Researcher
3 days ago
About the role
The insight team’s mission is to influence Tesco to make confident decisions because we understand Customers and Colleagues better than anyone. Our key priorities are setting the customer agenda, commercialising insight, business partnering internally and externally, storytelling and democratising insight.
The role sits within our Channel and Colleague Insight Team under the wider Insight and Foresight Team at Tesco. Our work is generally focussed on the customer experience within stores: monitoring our performance, identifying ways of improving the shopping trip and determining the impact of store trials on the customer experience.
In this role you will use expertise in research to develop insight about Customers, Competitors or the Market that aligns to the needs of our Insight delivery plan and Insight team accountabilities.
You will be responsible for
- Analysing data sets of multiple types (research, behavioural, panel, economic) to find insight about our customers, competitors and markets that we can act on.
- Using expertise to produce accurate and actionable insight which develops and action in support of our customer growth strategy within a fast-paced environment. Work on developing story-telling to translate research to business questions.
- Work closely with other Researchers and Insight Partners, alongside key agency partners to devise the best approaches and methods for our research studies. Be an active participant in this community of best practice.
- Work with colleagues across the Insight team to help support the development of future tools and capabilities being developed.
- On a project basis ensure these deliver against requirements, and are presented in a way to make the complex simple and land key messages with impact.
You will need
- A number of years of experience either in research directly or using research in a relevant commercial industry
- Creative problem solving and research skills to develop compelling briefs that deliver meaningful insight
- Ability to manage multiple projects across multiple agencies
- Strong qualitative skills married with analytical and data interpretation skills
- Good communication skills
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work These include but aren’t limited to:
- Annual bonus scheme
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays)
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
Click here to read more about the benefits we have available for our colleagues
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