Insight Partner

4 weeks ago

Welwyn Garden City, United Kingdom Tesco Partners Full time
About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognize that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

This is a great opportunity in one of the biggest client-side teams of Insight colleagues in Europe. The remit of this role is to lead on all Reputational Proposition work (e.g., Black History Month, Pride, and Stronger Starts) as well as lead our Future Trends work.

The role is varied and fast-paced, with an opportunity to make a real impact on business decision-making, identifying new ways to leverage insight to solve business problems. You will use your insight expertise to build positive relationships with colleagues in the Customer Function and work closely with business leaders across the Tesco Group to help define and embed business strategy. You will directly influence key decisions and ensure we put customers at the center of our business through having a clear understanding of the bigger picture and the priority areas.

You will be responsible for
  • Supporting the development of reputation propositions to enhance customer experience, improve our brand perception and help us differentiate versus our competitors, e.g., D&I, PRIDE. Lead the evaluations to identify key lessons and recommendations.
  • Managing our ongoing customer trends program of work, ensuring continual engagement with colleagues so that future customer needs are at the heart of decision making. Proactively identifying and bringing new insights to improve understanding of the market and customers.
  • Working with others in the insight team (analysts, researchers, data solutions, agency partners) to create impactful insight deliverables (e.g., presentations, workshops, dashboards).
  • Developing and maintaining positive relationships with both data and research agencies to deliver compelling foresight to support the business in prioritizing long-term strategies. Ensuring we choose the right agencies for the right projects, encouraging cross-agency collaboration where appropriate and ensuring briefs are clear and fit for purpose.
  • Line managing Insight Executives to be the best they can and deliver change and insight into Tesco.
  • Using data & insight to tell compelling stories, sharing this across the business to deliver actionable recommendations.
  • Supporting foresight projects with behavioral and survey data to bring the trends to life, with a specific Tesco focus.
You will need
  • Number of years of experience in an insight function or as a recipient of Insight content (e.g., Planner, Strategist, Brand Owner, Futurist - agency or client-side).
  • Comfortable working in a fast-paced environment, where priorities can change regularly.
  • Solid understanding of different insight approaches and tools.
  • Commercial savviness, with a clear understanding of the market we operate in.
  • Ability to translate requirements into a brief and turn key outputs from projects into strategic recommendations.
  • Adept at project management with broad experience of working with research and analytical techniques to answer business questions.
What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

  • Annual bonus scheme of up to 20% of base salary.
  • Holiday starting at 25 days plus a personal day (plus Bank holidays).
  • Private medical insurance.
  • 26 weeks maternity and adoption leave (after 1 year of service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay. We also offer 6 weeks fully paid paternity leave.
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.

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