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Technical Support Specialist

5 months ago

Basingstoke, United Kingdom Fujitsu Full time

**Technical Support Specialist**

**Basingstoke**: Travel may be required (home working is negotiable)

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Technical Support Specialist, you will contribute to this by playing a key role in supporting our evergreen IT services.

Your role will involve require the ability to interact with multiple support teams, offering support, troubleshooting, monitoring, and assistance implementing new secure solutions.

**Your transferable skills and experience**:

- _Experience configuring, installing, and troubleshooting Laptop and desktop devices._
- _Experience in a service desk environment supporting Microsoft 365_
- _Providing network support to at least a 2nd line level._
- _A good understanding of networking fundamentals._
- _Ability to investigate and troubleshoot IT related issues._

**Recruitment process**

The recruitment process consists of one stage of interviews.

**Achieve together.**

**We are recognised as a responsible and inclusive employer**: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

**We are people centric**: Our hybrid work environments enable you to **Be Completely You. **Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person