Technical Support Specialist
2 days ago
We are seeking a skilled Applications Support Specialist to provide expert technical support to our integration teams.
Key responsibilities include:
- Providing technical support for BAU, new builds, and project work
- Escalating customer issues to local and centralised support teams
- Ensuring deadlines and compliance are met
To be successful in this role, you will need:
- Strong experience with Linux operating systems
- Knowledge of Windows Server environments
- Knowledge of containerisation (Docker)
- Experience with web servers like IIS, Apache, and Nginx
The following skills are highly desirable:
- Understanding of SSL certificates and virtual server platforms
- Familiarity with Octopus Deploy, Bash/PowerShell, and Ansible
- Knowledge of databases (MS SQL, MariaDB, MySQL, Cassandra)
- Proven 3rd Line Support experience
This is a customer-facing role, requiring excellent communication skills.
If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply.
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