Head of Technical Operations

3 months ago


Worcester, United Kingdom NHS Herefordshire and Worcestershire Integrated Care Board Full time

NHS Herefordshire and Worcestershire ICB (HWICB) are the NHS commissioning organisation working across the Herefordshire and Worcestershire Integrated Care System (H&W ICS). The post holder will play a pivotal role within the digital leadership team in shaping and managing our technological vision and strategy, managing technical elements of digital transformation, ensuring a fit for purpose and performant infrastructure and being responsible for technical operations for corporate ICB and Primary Care. The post holder will be responsible for overseeing our technology systems, ensuring that they align with business objectives, meet digital and cyber standards and help drive innovation and productivity in our digital landscape. The post holder will take the lead in driving forward technological programmes of work, in a complex and evolving environment, as well as supporting ICS wide technological improvement programmes, working closely with ICS partner organisations.

Contribute to the design and delivery of a programme that will prioritise innovations and improvements that make the most difference and accelerate implementation and realisation of business change and benefits to clinical practice and patients. Contribute to the development of digital strategy and delivery plans, including business cases and funding bids, to support the delivery of prioritised digital programmes. Liaise with partners across NHSX and NHS Digital and NHS and Social Care bodies to co-ordinate activities across teams and provide a cohesive programme of activities. Outline and promote the mission and objectives of the H&W ICS digital programme and their activities in enhancing the performance of the NHS through greater adoption of technology.

Working with temporary staff to bring them smoothly into working with the digital team and project/programme teams, and ensure they are performing as required within their roles. Working with partners (such as IT support providers) to scope, commission and monitor delivery against specific programmes of work. Commissioning consultants or agency resources to carry out discrete pieces of technical work where required, ensuring that deliverables are clear and that resources are delivering against agreed statements of work.



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