Head of Technical Operations

6 months ago

Worcester, United Kingdom NHS Herefordshire & Worcestershire Integrated Care Board Full time

NHS Herefordshire and Worcestershire ICB (HWICB) are the NHS commissioning organisation working across the Herefordshire and Worcestershire Integrated Care System (H&W ICS).

The post holder will play a pivotal role within the digital leadership team in shaping and managing our technological vision and strategy, managing technical elements of digital transformation, ensuring a fit for purpose and performant infrastructure and being responsible for technical operations for corporate ICB and Primary Care.

The post holder will be responsible for overseeing our technology systems, ensuring that they align with business objectives, meet digital and cyber standards and help drive innovation and productivity in our digital landscape.

The post holder will take the lead in driving forward technological programmes of work, in a complex and evolving environment, as well as supporting ICS wide technological improvement programmes, working closely with ICS partner organisations

Please be aware that this role is hybrid working, with an expectation of partial time working from home and partial working at one of our office bases in Worcester or Hereford. There is also an expectation of occasional travel to events.

Commission and manage IT service delivery partners, ensuring service delivery contracts and SLAs meet required standards and policies

Develop and implement technology strategies to support the ICB and Primary Care to support overall business objectives

Ensure that fit for purpose infrastructure and technology is in place, kept up to date and managed in a safe and secure environment to meet all standards expected of NHS organisations

Ensure the security and integrity of our technology infrastructure and systems to meet the requirements (legal and regulatory) of an NHS organisation

Responsibility for cyber security across ICB and Primary Care IT

Lead the development, implementation and maintenance of ICB and GP information security policies and standards

Lead on technology-based change and improvement programmes of work including development of business cases, funding bids, planning and management of project and programme teams to deliver

Drive innovation and change in order to maintain and improve standards, ensure value for money and fit for purpose services

Oversee the design, development and implementation of technology solutions, products and services

This role supports the business in driving transformation as well as value for money in planning, commissioning and service delivery.

The digital transformation team is a great team focused on the interface between health, social care and digital transformation and innovation and speeding up the scaling of the strongest solutions with the biggest benefits to citizens and staff in NHS and social care.

The post holder will build strong relationships with senior clinical, operational and digital leads across Herefordshire and Worcestershire ICS and across the Midlands region in support of taking forward key digital programmes and aligning them to improvements in the delivery of healthcare.

Work with regional and national NHS x, NHS Digital, NHS England and Improvement teams on regional and national initiatives.

Work with, support, and share work and learning with equivalent roles in other ICSs across the Midlands region.

Lead and direct multi-disciplinary teams within HWICB and from across partner organisations within the H&W ICS.

NHS Herefordshire and Worcestershire ICB (HWICB) are the NHS commissioning organisation working across the Herefordshire and Worcestershire Integrated Care System (H&W ICS).

The post holder will play a pivotal role within the digital leadership team in shaping and managing our technological vision and strategy, managing technical elements of digital transformation, ensuring a fit for purpose and performant infrastructure and being responsible for technical operations for corporate ICB and Primary Care.

The post holder will be responsible for overseeing our technology systems, ensuring that they align with business objectives, meet digital and cyber standards and help drive innovation and productivity in our digital landscape.

The post holder will take the lead in driving forward technological programmes of work, in a complex and evolving environment, as well as supporting ICS wide technological improvement programmes, working closely with ICS partner organisations.

Key Working Relationships

This role supports the business in driving transformation as well as value for money in planning, commissioning and service delivery.

The digital transformation team is a great team focused on the interface between health, social care and digital transformation and innovation and speeding up the scaling of the strongest solutions with the biggest benefits to citizens and staff in NHS and social care.

The post holder will build strong relationships with senior clinical, operational and digital leads across Herefordshire and Worc

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