Current jobs related to Customer Service Assistant - Lincoln - Upp Corporation Ltd

  • Customer Service Assistant/administrator

    5 months ago

    Lincoln, United Kingdom Owen Payne Recruitment Service Ltd Full time

    We are recruiting for a full time Supply Chain Customer Service Support for our client based in Lincoln, LN6 area. **Role**: The Customer Service Representative will support a customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from...

  • Customer Service Assistant

    5 months ago

    Lincoln, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Lincoln, LN6 8RP **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for night...

  • Customer Service Assistant

    5 months ago

    Lincoln, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Lincoln, LN6 8RP **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express **Transport Required** We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Services Assistant

    5 months ago

    Lincoln, United Kingdom John Greed Jewellery Full time

    **Key Duties** - Check Warehouse tracker for OOS orders and notify customers as soon as possible - Processing customer returns within 48 hours of receipt so as to achieve or exceed expected KPIs. - Assist with putting stock away in the correct warehouse location. - To pick, pack and dispatch orders so as to achieve or exceed expected KPI’s. - When...

  • Customer Services Assistant

    5 months ago

    Lincoln, United Kingdom John Greed Jewellery Full time

    We believe that great employees are worth investing in. As one of the UK's most exciting and fastest-growing independent jewellery retailers, our success is down to our talented team and innovative approach. We are now one of the largest engravers of jewellery in the UK. With our flourishing online presence, we hope that you’ll become part of our...

  • Customer Service Assistants

    3 weeks ago

    Lincoln, United Kingdom CV-Library Full time

    Lincoln train station is running a 3 week trial on their ticket barriers from 27/10/24 – 16/11/24 by extending the time they are covered to include early mornings and late evenings.  They need additional help to cover these periods!  Full training will take place before this starts. Full shifts available but could be offered on a 5 days or...

  • Customer Service Assistant Apprentice

    5 months ago

    Lincoln, United Kingdom Hairdressing supplies lincoln ltd. Full time

    **Location**: Witham St Hughs **Employment Type**: Full time apprenticeship We are looking for a motivated individual with an interest in customer service to join our Customer Success team as a Customer Service Apprentice. No prior experience is necessary, but a willingness to learn and grow is essential. **Responsibilities**: - Assist in improving...

  • Customer Service/administration Assistant

    5 months ago

    Lincoln, United Kingdom Spericle Limited Full time

    We are currently recruiting for the position of an Office Administrator/ Customer Service Assistant. **The role** - Be confident in various responsibilities such as data inputting, customer handling, using in house softwares, telephone duties and working alongside our friendly team. - Provide administrative support to other departments - Deliver high levels...

  • Customer Service/administration Assistant

    5 months ago

    Lincoln, United Kingdom Spericle Limited Full time

    _**Are you looking for a new challenge?**_ Properties on the Market are currently recruiting for the position of an Office Administrator/ Customer Service Assistant. **The role** - Be confident in various responsibilities such as data inputting, customer handling, using in house softwares, telephone duties and working alongside our friendly team. - Provide...

  • Branch Assistant

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Booker Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide excellent customer service to our customers,...

  • Branch Assistant

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Booker Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide excellent customer service to our customers,...

  • Business Admin Assistant

    5 months ago

    Lincoln, United Kingdom Service Care Full time

    Lincoln County Council are looking for a new face to join their ever expanding team! This role is a full time position working Monday-Friday 8:30am-16:30pm which is currently paying £12.87ph They are looking for a keen individual who is looking for a new challenge within the Business Admin world. This role requires: Administrative support within defined...

  • Customer Service Assistant/administrator

    4 months ago

    Lincoln, United Kingdom Direct on Demand Print Full time

    Investigate and resolve customer complaints - Maintain a database of customer information - Escalate enquiries to the appropriate team, when necessary - Checking product or service availability - ensuring all orders are delivered on time - Assisting customers with registration or account creation (new client onboarding) - Passing customer feedback onto the...

  • Customer Assistant

    4 months ago

    Lincoln, United Kingdom Snuggle & Stroll Full time

    Job Summary:We are currently seeking a Customer Assistant to join our friendly team. Our lovely shop, based in beautiful Burton waters has a warm and welcoming atmosphere delivering excellent customer service. Duties: - Assist customers with inquiries, purchases, and product information - Maintain a tidy and welcoming store environment - Process customer...

  • Customer Service Advisor/office Assistant

    5 months ago

    Lincoln, United Kingdom UNIFORM DIRECT Full time

    Office Assistant/Customer Service Operator On the whole this position is Monday to Friday. However you will also be required to work on weekends during our peak period. **What do I need to be successful in this role?** - We're looking for supportive and enthusiastic people on a full time basis to join our customer service team. - A team player that is...

  • Customer Service Representative

    4 days ago

    Lincoln, Lincolnshire, United Kingdom Meridian Business Support Full time

    We are seeking a Customer Service Representative to assist passengers at a prominent train station during a 3-week trial period. The successful candidate will work closely with the public, providing exceptional customer service and resolving ticketing issues. Key responsibilities include advising passengers on the correct tickets needed to travel, dealing...

  • Customer Service Representative

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Lidl in Deutschland Full time

    Key ResponsibilitiesWe are seeking a highly motivated and customer-focused Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive shopping experience.Your Key TasksProvide excellent customer service, answering...

  • Customer Service Specialist

    1 month ago

    Lincoln, Lincolnshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Lincoln, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...

  • Customer Service Specialist

    1 month ago

    Lincoln, Lincolnshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Lincoln, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...

  • Customer Service Representative

    1 month ago

    Lincoln, Lincolnshire, United Kingdom Westlake Ace Hardware Full time

    {"About Westlake Ace HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...

Customer Service Assistant

3 months ago

Lincoln, United Kingdom Upp Corporation Ltd Full time

**Vacancy Name**
- Customer Service Assistant

**Vacancy No**
- VN110

**Employment Type**
- Full-Time

**Location City**
- Lincoln

**About Upp**
- A bit about Upp
We’re Upp, and we’re building a world class, full-fibre broadband network to serve residential customers and businesses across the East of England and beyond.
We’re a start-up, but our leadership team is brimming with experience from some of the UK’s leading telecommunications companies. Although we’ve only been up and running a short amount of time, our growth trajectory is ambitious, bold and exciting.
Exciting times lie ahead for employees and customers alike as we ramp up our rollout across more towns in Lincolnshire and Norfolk and we start delivering next level broadband to the communities that need it most.
We know we need an amazing team to help us achieve our ambitious goals so we are committed to being a great place to work. By joining us at this early stage the opportunities for progression, growth and career development are great. The potential here at Upp is huge.
We believe that Positivity is a magic ingredient. We assume positive intent, we enjoy our work and we have fun together. And we also believe in Winning together - we thrive on teamwork and win or lose, we keep learning.
Does this sound like the kind of place you want to work? If so keep reading.

**About the role**
- What will you be doing?

This is a great opportunity to be part of an organisation who thrives on delivering a world class service to our customers through simple intelligent processes and technologies.
Key success criteria is to deliver an exceptional, genuine, caring and informative customer experience through our customer end to end touch points from Pre-installation, installation, customer activation, technical Wi-Fi issues, in life customer account queries through to Billing and Payment process.
So what does the role look like day-to-day?
Key responsibilities include
- prioritising and resolving customer tickets/cases within the defined SLAs, KPIs and improving our NPS performance measures
- Handle a range of incoming queries from residential and business customers, including account changes, billing issues, installations & first line technical support; seeing them through to resolution
- Troubleshooting and diagnosing technical broadband issues from outages to WIFI improvements, working towards mitigating customer escalations
- Investigating and identifying root causes of technical issues, working with limited information
- Adapting a first-time resolution approach and escalating issues where a solution cannot be achieved
- Handling customer complaints, successfully seeing through to a resolution, providing regular touch points with the customer throughout

**Key Requirements**
- What we are looking for?
- Excellent communication skills
- Ideally some experience in a contact centre environment
- An interest in utilising logic and technical aptitude to solve problems
- Enjoys providing a top-tier customer experience and leaving every customer happy
- Has a firm understanding of the basic principles behind how broadband connections are delivered to the home
- Some experience troubleshooting and configuring a local network (your own home internet counts)

**Applications Close Date**

**Benefits**
- What’s on offer?
- Up to 5% annual bonus
- 25 days annual leave, plus bank holidays
- Death in service 4x salary
- Health cash plan - including access to GP, dental, physio and wellbeing services
- Gym & retail discounts

**Salary**
- 21,000.00 - 22,000.00

**Location Country**
- United Kingdom