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![Friends Medical Service](https://media.trabajo.org/img/noimg.jpg)
Receptionist / Medical Assistant
2 months ago
**Responsibilities**:
- **Front Desk Operations**:
- Greet and welcome visitors in a professional and friendly manner as you may be the first point of contact.
- Manage enquiries both in person or by telephone from members of the public/patients or clients and directing them to the appropriate personnel.
- Maintain a neat, organized and safe environment for patients/clients, members of the public and staff.
- **Customer Service**:
- Provide excellent customer service to clients, patients, and employees.
- Address enquiries and provide accurate information about the company's products/services while adhering to the company’s standards, policies and procedures.
- **Appointment Scheduling**:
- Schedule and coordinate appointments for patients/clients and consultants and prioritize workload in accordance with company needs. Attend and arrange meetings for executives or other team members.
- **Administrative Support**:
- Assist with administrative tasks such as receiving, sorting and distributing mail, handling courier deliveries, and maintaining office supplies and inventory.
- Collaborate with various senior staff to support their administrative needs.
- Medical assisting work may be required. (Experience beneficial but not essential)
- **Security and Access Control**:
- Monitor and control access to the premises, ensuring a secure and safe environment reporting any faults or concerns immediately to senior staff.
- Issue visitor badges when required and maintain visitor logs.
- **Communication**:
- Relay important communications and announcements to all levels of staff promptly.
- Assist in maintaining internal communication boards.
**Qualifications**:
- **Education**:
- GCSE: Maths C and English C
- **Experience**:
- Medical assisting
- Previous experience in healthcare as a receptionist or in a customer facing role is required.
- Preferred experience in radiology.
- **Skills**:
- Excellent communication and interpersonal skills.
Ability to work as part of a team and be able to use own initiative.
- Proficient in using office equipment such as phones, computers, and printers.
- Strong organizational skills, attention to detail and ability to prioritize workload.
- Ability to handle multiple tasks and prioritize responsibilities.
- Provide a high standard of attendance, appearance and behavior within a very busy working environment.
- **Software Proficiency**:
- Familiarity with basic computer software (e.g., Microsoft Office Suite).
- **Adaptability**:
- Ability to adapt to changing priorities and a fast-paced work environment
**Job Type**: Zero hours contract
Pay: £15.00 per hour
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical assisting: 1 year (preferred)
Work Location: In person
Expected start date: 04/06/2024