Medical Secretary

2 months ago

Bristol, United Kingdom Horfield Health Centre Full time

Job description

**JOB SPECIFICATION - MEDICAL SECRETARY, part time position, around 25 hours per week, working schedule to be agreed but covering Monday-Wednesday, permanent.**

Our inclusive and fabulous team is looking for an additional medical secretary. If you want to be part of a practice described by patients as “kind”, “reassuring” and “knowledgeable”, then please get in contact as soon as posssible.

RESPONSIBLE TO: Administration Manager

**JOB SUMMARY**:The post holder will work within a team of 8 medical secretaries and administrative assistants to provide secretarial services and administrative support to the GP's and management team

**PRINCIPLE RESPONSIBILITIES**:

- Audio/copy typing of all medical and confidential correspondence for the GP's with the ability to be conversant with medical terminology.
- Liaising directly with patients upon any matter relating to patient care as required
- Scanning and coding hospital letters onto medical records within EMIS Web. EMIS Web is our medical computerised patient management system.
- Using EMIS Web, Choose & Book, Microsoft Office, Outlook, eRef, Remedy and other relevant software.
- Typing legal reports.
- Providing information to the GP's concerning the availability of consultants and other clinic services.
- Arranging appointments for patients as required, compiling letters of referral as appropriate.
- Preparation/updating of chronological records and computer inputting of relevant medical information.
- Liaising with GP's with reference to problem summaries and queries arising from the above duties.
- Achievement of performance standards in place for the role - currently these cover audio-typing and scanning work and will be reviewed and updated from time to time.
- Maintaining stationery supplies as required.
- Training and supervising staff as requested.
- Attending appropriate training as required.
- Working within all relevant practice policies and procedural guidelines
- Being familiar with rules on Health and Safety matters and the correct procedure in case of a fire.
- Maintaining strict confidentiality at all times, on all matters relating to patients, GP's and other staff in accordance with current data protection legislation
- Fulfilling any other relevant duties that may be required from time to time.
- **PERSON SPECIFICATION**_
- Ideally we would like to appoint someone as follows: _
- _**Competencies - **_Able to deal with people professionally even when under pressure. Strong inter-personal and communication skills. Being flexible and liking to work within a team. Comfortable working with computers._
- _**Qualifications and training -**_Relevant audio typing skills. Previous training in healthcare, IT or customer service would be helpful._
- _**Experience - **_In a healthcare environment or customer service would be helpful. As important is the ability to learn the necessary skills in these areas, _with training provided.
- _**Organisational fit - **_A good team worker who believes in customer service_
- _**Special Requirements - **_To be able to maintain confidentiality. To be able to deal with patients sensitively._
- _**Organisational progression - **_The practice is committed to staff training and continuous professional development. The successful applicant will be prepared to attend training sessions and to put the learning into practice. All staff are appraised annually by their line manager._

**TERMS AND CONDITIONS**

SALARY SCALE: £10.63 - £11.56 per hour depending on experience.

ANNUAL LEAVE:
On appointment

27 days + 8 days public holidays

After 5 years’ service

29 days + 8 days public holidays

The definition we are using for length of service is continuous employment undertaken within our practice. Staff who are contracted to work less than 37.5 hours per week will be entitled to paid holidays (including bank holidays) pro-rata to the number of holidays (including bank holidays) for those contracted to work 37.5 hours per week.

PENSION SCHEME:
Staff are eligible to join the NHS Pension Scheme

REVIEW:
Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £10.63-£11.56 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift

COVID-19 considerations:
Face masks are still required in health care settings and staff socially distance whenever possible

**Experience**:

- Medical Secretarial: 1 year (preferred)

Work Location: One location

Application deadline: 03/02/2023
Expected start date: 01/03/2023

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