Change of Tenancy Advisor

3 weeks ago


Cardiff, United Kingdom Blue Arrow Full time

Blue Arrow is currently recruiting for a Change of Tenancy Advisor (x3)

JOB LOCATION Ty Calon (Cardiff) - Training will be done onsite and then flexi / hybrid working afterwards.

SECURITY CLEARANCE LEVEL REQUIRED BPSS

LENGTH OF CONTRACT 7 month contract initially

HOURS Full time 37 hours per week

PAY RATE £12.90 p/h PAYE.

INTERVIEW PROCESS Teams with Manager
- Investigation of change of tenancy when people are moving to a new house
- Make outbound calls to gather the relevant information and updating the systems and customer accounts - this is manual data updating across numerous systems so a high level of accuracy and attention to detail is needed
- Sending information requests to customers and managing responses
- Complex process but full training given

Looking for people who have:

- Manage own workload, work well on their own initiative
- Very confident with a professional and engaging telephone manner - will have a strong telephony background
- Self-sufficient with an excellent attention to detail and strong accuracy
- Excellent verbal and written communication skills

Parking is available onsite



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